[Resolved] Policy Bazaar — Mis-selling of health insurance with l and t

dgpmampi

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700101
Website:	www.policybazaar.com

Hello, the l and t health insurance product (proposal number[protected] and application id[protected] was sold via policy bazar with false promises e. g.
1. if the medical certificates of the insurers for a 15 year old surgery is not available, then it will not held up things. but after collecting the premium, after a wait for 7 long days and continuous followup, i got to know that it;s being held up for those documents.
2. i was made false promises that the medical tests for my aged parents will be arranged in 1-2 days after paying the premium, it's been 5 working days now, and i got to know the above message today i. e. 8th oct while the premium was paid on 3rd oct.

While i have repeatedly emails, called them to cancel the policy and refund my money, they don't respond or don't act.
Note: the complaint is against policy bazar who sold the l and t product.

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Nov 9, 2016

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2016

Policy Bazaar Customer Care's response Dear Debasish,

We deeply regret for the inconvenience caused.

One of our advisor shall get back to you in next 15 minutes. We solicit your co-operation in the interim.

Please feel free to write back to us at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Arun Sauda
Policybazaar.com