Policy Bazaar — money got deducted from my account 3 days back till date not receive single message or soft copy policy

suhaskul

from Pune, Maharashtra

Address:	Nashik, Maharashtra, 422009
Website:	policy bazaar.com

On 7th sept. Was my car policy renewal date, so i did my car policy renewal.
While processing money got deducted from my account 3 days back till date not received single message or soft copy policy.
For same more than 15 times i called call center but every time i was received following fake commitments.
1. 8th sept. Got call from mr. Mandeep - he asked for money deducted message and i was forwarded message on no [protected]. By seeing message he committed that i will get policy within 24 hrs, but this time also policy bazaar failed.
2.9th sept. Morning after 30 min wait somehow call connected to crt team of policy bazaar this time also same commitment i received till 7pm policy will get, but this time i was asked for mail communication and i was received mail but this time also they failed to follow commitment.
Now they are saying to wait another 48 hours, this is pathetic.
Due irresponsible i am not able to use my car.
So requesting you i want harassment charges as well as taxi charges which i am using during this period.

Suhas kulkarni
[protected]

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Policy Bazaar customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by suhaskul Personal information is getting leaked from policybazaar, due to this fraud person called me from [protected] and he shared all my details regarding my policy and he committed (He told employee id pb989762) that money will transfer to my account so i gave my bank details from which i renewed my policy. That fraud person took more than 2000 rs from my account.

I want to know how policy bazaar details get leaked outside?

Please refund my policy money as well as 2000 rs which i lost due to breach in your system & also for harassment total refund 15000 rs asap.

Suhas kulkarni
[protected]