Policy Bazaar — Non-issuance of policy documents (Payment made 30 days ago)

Address:	560032
Website:	www.policybazaar.com

Hi

I have purchased Motor Insurance from Policy Bazaar on April 4, 2017 and made payment of Rs 5000+ towards it. I was informed that the soft copy will come in 2-3 working days. It has been nearly 30 days but I have not received by Insurance documents. All I got was a reference no i.e, PBW/[protected].

Everytime, i try speaking to Customer Service i keep getting diverted to multiple people to whom i have to sing the chorus again and again but with no output. This has been test of my patience. Could somebody advise me, if there is a legal route to this and how could i get this resolved. Please mail me at [protected]@hotmail.com.

P.S: I been using policy bazaar for last 4 years for my 2 wheeler, 4 wheeler and personal insurance. This experience has strained my relationship with them and i have taken oath not to deal with them in future.'

Thanks
Syed