Policy Bazaar — Non settling of claim/ issue of do

My vehicle No. kl23r2022 met with accident on 13 Apr 2023. initial claim form submitted on 19 Apr to the nearest uiic office. uiic took 11 days to approve the garage to commence work. work completed by Ford on 30 may 2023 and surveyor done the final survey. he uploaded the file on 09 may 2023 . I requested the pb to make payment to garage directly as the amount is above 2 lakh. I started calling PB customer care since 09 apr 2023 for issue of delivery order and settlement of claim. But daily I get the answer from them are same " We took up the case with uiic authorities, your Del Order will be released by Today (same day) by 5 O clock. It is been repeated till today (21.06.2023) Today at 5.30 PM also I head the same reply. The call centre are not ready to give contact number of any Higher level Officers . Claim no - [protected]C[protected]