Policy Bazaar — one of the worst customer service.

I had done my car insurance throw policybazaar.com and after that i received my policy in 7days but i supposed to change my name in the policy so i requested them and thy told me that physical inspection has to be done it took 5 more days all procedure's are done. After that only drama started they are not able to change the name still i am waiting already 4 months done. No development they are still asking me to wait.