Policy Bazaar — payment done but insurance document (soft copy) not received

Hi team,

I have purchased a (International) travel insurance for my father in law but still the policy document is not issued. I have verified my inbox and spam email but nothing received so far.

I tried chasing on chat but since its automated chat, i am not getting the expected response. Also i tried scheduling the call for the same but its not working either.

Their travel is planned for tomorrow (12/07) so can you please expedite the same and send an email?
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I took a healthy insurance from policy bazaar and their executive filled incorrect details and my policy got cancelled. Waste of money. I tried to contact them several times but no response. They just want to sell policy. Once sold they will not hear anything. No response even after complaining several times over phone and written mails
In reference of my term insurance application no 72778555 dated[protected]. Refund has been processed on dated[protected] Bt till date I didn't receive it. I tried to contact on [protected] Bt no result. So I request you to complete the refund process in reference of said application and thank you

Abineet Abhilashi

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