Policy Bazaar — policy refund amount not getting even after 50 days

Sir / Mam I have requested to cancel my car policy pbw/[protected] wide booking id 92385888 on 18 dec 2018. but not getting amount refund till now again and again i was told to wait for next 10 days. please do some needful at the earliest for the said refund. thankyou

i was told that amount will be refund by 07 feb 2019 wide complaint no - 103703 but still not refunded.please look in to .thank you