Policy Bazaar — Poor Customer service and wrong selling for corporate policy no - GHA/Q2147145/13

This complaint is against Policybazaar and their employees Mr Mihir Milan, who sold the corporate policy of Self, Spouse and 4 kids. Before policy, he said we can add spouses and kids once the policy is started and that can be added by the employees. Later, once we bought the policy, we were denied to add the Spouse and children and they said, it can't be added in mid term however it is a fresh policy and we were never told that we need to give them data beforehand which I could do if i was told upfront.

Now, I have been emailing them for the last 2 months and still no response from them.

Please help us to solve this matter.