Policy Bazaar — regarding policy sell by wrong commitments

PawanAhuja

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122001

Dear sir/maam,

I had purchased car policy on 26-feb-2018 from policy bazaar and executive of policy bazaar committed me that this is included road side assistance but when i got finally i came to know there is no rsa and i contacted with them last week for cancellation they are saying first purchase policy and show them then they will cancel but last week one of executive told me he has started cancellation process.

Today i talked with one more executive named gauri and she told me in very rude language that they will not refund my amount till the time i will not purchase any policy and the behavior of the lady was very bad.

Please do the needful so i can purchase another policy from any other company.
Please ask policy bazaar to refund my amount.

Regards,
Pawan

Was this information helpful?

No (0)

Yes (0)

Policy Bazaar customer support has been notified about the posted complaint.

Mar 06, 2018

Updated by PawanAhuja My Phone Number and email id is below
Contact Number: [protected]
email: [protected]@gmail.com
City: Gurgaon

Mar 07, 2018

Updated by PawanAhuja I don't know why policy bazaar want from me to share alternate policy..Due to your wrong commitment I purchased this policy and now you want without getting refund from Policy Bazaar I should purchased any other policy how you can do this..

I can not purchase any other policy without getting my refund as I don't have any extra money for it.

Hello Consumer Forum team, Please do the needful as I am suffering a lot due to this.

Regards,
Pawan Ahuja
[protected]

Mar 09, 2018

Updated by PawanAhuja Dear Consumer Forum Team,

Still there is no action by Policy Bazaar for my Refund.Please do the needful.I am getting mentally tensed due to this..

Regards,
Pawan Ahuja