I am trying to renew my car insurance. I have called you today 5 times but every time the call got disconnected from your side and nobody phoned me back. There is no point that agents are giving their employee id and name on the call and don't say all calls are recorded. It's just a script, just a formality. I want a call back from you today asap. It's a very big company but you guys are just playing with the name, doing unethical things on the call. Call me asap
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