Policy Bazaar — shame on your service - soft copy not received even after 1 month

Address:

Nizampet, Hyderabad

Please help me in getting soft copy

I had purchased hdfc termlife plan from policy bazar through online, agent said max 10 days it will take to receive softcopy, but by now it is morethan 1 month, policy bazar is not taking necessary action and necessary help to customer who paid. I really had no intention to raise complaint here, i followedup manytimes with policybazar and send lot of mails to hdfclife and finally no use, no one seems bothering after paying money.

It seems policybazar person calls you i[censored] visit page immediately and followup you till payment, but once payment is done, they seems not taking care that customer received softcopy or not and seems they not even worried about customer money and service. So which means they just need money and not giving proper service to customer. I request policybazar to correct this problem from their side and send soft copy to my registered mailid as early as possible

Mydetails:
Productname: click2protect plus
Policyno: 22754721
Amount paid: 1, 61, 621
Clientid: ds695915
Paymentdate approx: 12/7/2020
Current date: 17/8/2020