Policy Bazaar — term plan bought from policy bazaar

 
1 Review
India
 dppadp on May 18, 2019
I purchased a term plan from policy bazaar site which was of sbi. Policy bazaar asked for payment to the policy immediately, which i did.
For some reason the policy was declined by sbi which happened after one month of my payment. Its 3 months now and i am unable to receive my policy refund money from policy bazaar. No calls are being entertained or if taken do not reach any conclusion. I only get an answer that the refund was initiated but failed. I have sent numerous mails to them asking which account no they are trying to put the refund back, but no answer is being given. The call center says they do not have the account details where the refund is being put. It is quite frustrating and i think this is a great fraud site, policybazaar.com

Complaint Status


[May 19, 2019] Policy Bazaar customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    32%
    Complaints
    794
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    Resolved
    252
    phone
    +1 80 0103 3999
    location
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
    Policy Bazaar - term plan bought from policy bazaar