[Resolved] Policy Bazaar — the way policybazaar operates | |||||
Its not just policy bazaar, but more in general in most of the sites, especially the ones related to insurance. The customer should have the right to go an review the policy and decide. If he wants then he should have an option to call the policy teams for a service and clearly not before that. I[censored] open any website, first they will ask you to resgister and ask you to provide details, without which they will not allow you to check and compare the policies before hand. It should be the right of the customer whether he wants help from the people or he wants to compare himself. People will call you and pesture you. If someone says he will check and find out, it means he is not interested and people should not give follow up calls, Really very irritating. Wish we had a government policy stating that no matter what ever the website is there for providing information, it should allow customers to view their desired information and should only respond when customer asks for it. The initial form to fill information of the customer should be deactivated with immideate effect on all websites. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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Pritha Koer
Policybazaar.com