Policy Bazaar — they deducted my money but asking to repay again and again. I want refund.

I was doing my bike insurance on policy bazaar, new india insurance, after filling all the details, the took me to the paymnet gateway, after i filled the credit card details, my money 1408rs has been deducted, but suddenly the payment interface got blank and again they asking to repayment. Did a fraud. No response from them. They send me a message that the payment has been failed, and to coordinate with my bank for refund. But the bank executive says payment has been accepted by the policy bazaar successfully