Policy Bazaar — wrong policy issued

prasadsidharthan

from Mumbai, Maharashtra

Address:

600125

Policy bazaar charged me for riders benefit but they didnt provide the correct policy instead a wrong policy was provided to me.

Mr. Anil kumar mishra pw12176 of policy bazaar has done all the mess but before taking the policy they connected many times when i called after this issue they never contacted me not reverted me to my telephonic calls and e mails.

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Policy Bazaar customer support has been notified about the posted complaint.

Aug 07, 2019

Updated by prasadsidharthan TILL DATE THEY DIDNT SOLVE AND BLAMING ON THE INSURANCE PROVIDER, THEY WONT OWN ANY RESPONSIBILITY, INSTEAD THEY BLAME THE INSURANCE PROVIDER

Aug 07, 2019

Updated by prasadsidharthan Dear Prasad,

Greetings from Policybazaar.com!

We apologies for the delay and inconvenience caused to you.

As per our telephonic-communication, the updates received from the Insurer that they are not able to add rider for your SBI Term Life Plan.

Further, please be informed that we have shared the strict feedback with the agent, so that such instances does not occur in future.

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com

Aug 07, 2019

Updated by prasadsidharthan this mail is self explanatory that they wont accept their mistake as they are blaming some agent..