Dear Pothi Support Team, I am writing to express my concern regarding my order #367620, which I placed on 13 July 2026. The order status has been showing "Printing" for an unusually long time. It has now been almost three weeks, and despite sending multiple emails requesting an update, I have not received any meaningful response. I kindly request that you: Provide an immediate update on the status of my order. Confirm the expected dispatch and delivery date. If the order cannot be dispatched promptly, process a full refund without further delay. I have been patient and understand that occasional delays can occur, but the lack of communication has been disappointing. I would appreciate your response within the next 48 hours. Thank you for your prompt attention to this matter. I look forward to your reply and a quick resolution. Sincerely, Unnati Pal Was this information helpful? |