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Pothi.com Complaints & Reviews

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Updated: Jan 28, 2026
Complaints 15
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13
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Pothi.com reviews & complaints(15)

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Address: Ground Floor, No. 46, 11th Cross Indiranagar, 1st Stage Bangalore – 560038, Karnataka India

I am filing this complaint against Pothi.com, operated by Mudranik Technologies Pvt Ltd, for deficiency in service, misleading shipping information, and failure to provide a valid courier tracking number.

Order & Shipping Details:

The order was placed on Pothi.com for a printed book.
The order status was marked as “Shipped” on 19 January 2026.
The courier mentioned was Blue Dart
The...
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Khushbu Sewariya
May 19, 2025
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Dear Team

I have an ISBN and self published the book. I ordered online distribution through pothi. On amazon when i published the book they got me one ISBN which can not be used to any other platform. So on Pothi, i used my own ISBN.
I just read that ISBN shall be uniform on all platforms. I paid for online distribution through Pothi and wanted to know if my scenario would be ok to proceed. Order ID 326160
Please guide or feel free to contact me at my mobile number given in the address (11 AM-4 PM)

Thanks & Regards
Khushbu
Mob. [protected]
Pothi.com customer support has been notified about the posted complaint.
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    H
    Harikrishnan2006
    Mar 12, 2024
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    Product Not Delivered Yet

    Website: pothi.com

    Order no: #296704
    It's been 2 Weeks since I ordered for my book. You took ₹90 for delivery charge to just deliver from Karnataka to Kerala. So you got more than enough time. But when I checked my orders, it is showing 'Printing/Ongoing'. Plz deliver it as soon as possible. And also let me know when it gonna deliver. Plz deliver it within one week.. It is very important...
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    Naman14
    Aug 14, 2023
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    No update after payment even no order number

    I have placed anorder on Pothi.com for the book name ENGINE IN THE NUTSHELL. And successfully placed the payment but no information is given on the order placed even the order history is null. Please resolve the issue...
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    ANKANA GHOSAL
    May 22, 2023
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    I placed order for a book 'Divorce Ityadi 2' by Abhik Dutta. Despite the transaction being successful, no order history was updated in my profile. I complained on their website but no solution was delivered to me. Having no order number, I was unable to track the status of dispatch of my order. I asked them to refund the money but there was no reply.
    May 23, 2023
    Complaint marked as Resolved 
    The transaction amount was refunded to my account within 2 days
    Pothi.com customer support has been notified about the posted complaint.
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      khushidave2002
      Aug 8, 2022
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      Order not delivered yet

      Dear Team
      it's been more than a week I have ordered a book, my order number is Order #265037 the status of my order is not updated please make sure it is updated

      Also kindly deliver/process my order as fast as possible as the book is urgently required to me

      Also there is no response of my complaint from your side

      My details
      Khushi Dave

      [protected]
      [protected]@gmail.com...
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      Ananya Nipane
      May 4, 2022
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      Hi! I had placed an order of 25 copies of Pixelated (order number: #258842) and paid an amount of 13k INR on the 20th of April. However, we have not received the order yet and the tracking number provided shows completed delivery to another recipient and city (tracking number: [protected]). Please let us know the status of the order ASAP
      May 13, 2022
      Complaint marked as Resolved 
      The organisation promptly replied to me and helped me out. They corrected their mistake and kept me regularly updated. They also reached out to me after order completion to make sure of the delivery contents.
      Pothi.com customer support has been notified about the posted complaint.
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        jagdish8127
        Apr 7, 2021
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        My name is Jagdish Arora. My email is [protected]@gmail.com.
        A book on your website "Versatile world leader Narendra Modi" has been uploaded which uses my name as an author and has been printed without my consent. It is illegal and unethical to use my name without my consent. It's been uploaded by someone else probably Anurag Mathur which also has his name as author.

        this book has been uploaded without my knowledge I don't know this contents of the book and my name has been misused.

        Before I take any legal action I hope you are the best judge of this situation to remove it from your website.
        I am sending you screenshots. the second one is the inside page with my photo and introduction. Its there without my consent.

        Please take immediate action
        Apr 9, 2021
        Complaint marked as Resolved 
        I would like to state that their approach to the matter was professional and timely. My query was solved within 48 hours and it was a big relief for me. I am happy and express my gratitude towards Pothi.com. Thank you!
        Pothi.com customer support has been notified about the posted complaint.
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          Chendhur Group
          Nov 7, 2020
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          Resolved

          Please let me know the exact date of delivery
          Aug 6, 2021
          Complaint marked as Resolved 
          Pothi.com customer support has been notified about the posted complaint.
          This query has been resolved via email on November 9, 2020. Please find attached the email communication.
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            M
            Makalamba
            from Delhi, Delhi
            May 31, 2019
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            Address: Thoubal charangpat Manipur, Imphal East, Manipur, 795138

            Sir my name is sorokhaibam romio singh. Actually i had ordered a copy of aao e-sher note book through net banking system. And my order number is 187127 and i ordered it on. 20 may 2019. Sir one thing is that i had lost my phone of having your registerd no[protected] in city bus guwahati.
            So could pliz communicate with me this home user number [protected]
            ... If possible kindly deliver to my hand. I shall be gratefully
            Thanku
            Aug 6, 2021
            Complaint marked as Resolved 
            Pothi.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2020
            Pothi.com Customer Care's response
            This complaint was resolved via email on June 3, 2019. Image of the email response to the customer is attached.

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              Prakash Kadu
              from Bengaluru, Karnataka
              Feb 16, 2017
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              Address: Mumbai City, Maharashtra, 400 013
              Website: www.pothi.com

              Order placed on 13th feb 2017 for IC 11 and IC 14 which suppose to reach at given address by today EOD. But still I have not received the packet. And m unable to track the status. Please send me the status or detail by when I can receive the same. Please refer the below detail for your reference.

              Order number is 127482 & 127484 not received - Please check and confirm the same
              Mar 23, 2017
              Complaint marked as Resolved 
              Pothi.com customer support has been notified about the posted complaint.
              Feb 16, 2017
              Updated by Prakash Kadu
              Order placed on 13th feb 2017 for IC 11 and IC 14 which suppose to reach at given address by today EOD. But still I have not received the packet. And m unable to track the status. Please send me the status or detail by when I can receive the same. Please refer the below detail for your reference.

              Order number is 127482 & 127484 not received - Please check and confirm the same
              Verified Support
              Feb 17, 2017
              Pothi.com Customer Care's response
              Hello Mr.Prakash Kadu,

              The issue has since been resolved through email communication.

              Regards,
              Pothi.com Team
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                Vedant bhrambhatt
                from Ahmedabad, Gujarat
                Oct 16, 2016
                Resolved
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                Address: 387002
                Website: it is a selfpublishing website that sell book and also provide a stage for auhtor to selfpublish a b

                Respected Sir,
                My name is Alpa Bhrambhatt, I have ordered two book from pothi.com the name of the book is "the poetry of my life - by vedant bhrambhatt", i have send many request to that web sight to ask that when my book will be deliver to me but they only reply that it take 3-5 days to be printed and only then it will be deliver to the consumer, but its soo long but still I have no information about the book, my Son has an account in pothi.com from which i have ordered the book when ever i see the book there is no change the page it always show that ( your order is being Processing). I have submitted 2 complains though there is no change there, after the day i have ordered the book i got a mail showing that your ordered is being placed and it will be delivered with 1-2 days after the book is being printed, but not it has informed me rather my order has been printed or not i have been waiting soo long for the book to be ordered but thought it has not replied me about the complain, also the have been providing me a order number that, my ordered number is (119360),
                following are the ordered details that they send me through mail :-

                Pothi.com
                Books have evolved!
                Pothi.com
                Mudranik Technologies Pvt. Ltd.
                #634 (Ground Floor), 5th Main
                Indiranagar 2nd Stage
                Bangalore - 560038
                Karnataka
                TIN: [protected]

                Thanks for your order, Alpa !

                Want to manage your order online?
                If you need to check the status of your order, please visit our home page at Pothi.com and click on "My account" in the menu or login with the following link:

                https://pothi.com/pothi/user
                Purchasing Information:
                E-mail Address: [protected]@gmail.com
                Billing Address:
                ALPA BHRAMBHATT
                A/9, SARDAR NAGAR SOCIETY, G.E.B.RD
                NADIAD - 387002
                GUJARAT

                Billing Phone:
                [protected]
                Shipping Address:
                ALPA BHRAMBHATT
                A/9, SARDAR NAGAR SOCIETY, G.E.B.RD
                NADIAD - 387002
                GUJARAT

                Shipping Phone:
                [protected]
                Order Grand Total: Rs.378.00
                Payment Method: Credit/Debit card or Net-Banking
                Order Summary:
                Shipping Details:
                Order #: 119360
                Order Date: 10/10/2016 - 11:31am
                Shipping Method: Courier - Rest of India
                Products Subtotal: Rs.278.00
                Courier - Rest of India: Rs.100.00
                ------
                Total for this Order: Rs.378.00

                Products on order:
                2 x The poetry of my life - Rs.278.00 (Rs.139.00 each)
                SKU: SKU7308...

                PLEASE SIR,
                ask them to delivered me the ordered as fast as possible, or else take harsh action against them if they don't deliver me the book in time
                Oct 18, 2016
                Complaint marked as Resolved 
                my complain has been resolver, i am very happy with the delivery, book quality is really good its just awesome
                Pothi.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 20, 2016
                Pothi.com Customer Care's response
                Dear Alpa,

                We are glad that you liked the books. Please note that it takes up to 5 business days (excluding the weekends and holidays) for printing and another couple of days of shipping time for the order to be delivered. If there is any delay, we will keep you informed.

                Regards,
                Pothi.com Team
                Even after about a week of receiving full payment for Formatting of my manuscript, I have not received the formmated contents for my approval inspite of many reminders to them and posting on their facebook etc. They just don't reply at all.
                S.V.Raman
                Bangalore
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                  Aman Khaneja
                  from Meerut, Uttar Pradesh
                  Mar 10, 2016
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                  Address: New Delhi, Delhi, 110034
                  Website: Pothi.com

                  These guys helped me in publishing my book. The total number of sales reflected on the sales is less than the total number of invoices which I have physically seen.(after all my friends bought it on a huge scale).. I reported them the number of Pending sales being reduced. They said-the book is returned by a seller. It was subject to no cancellation.
                  Then-even after they showed me that the sales are completed. They reduce the total number of sales. I was astonished. Still I waited them to increAse.
                  My friend in delhi ordered my book. And I hopefully waited for increase in the book sale. And still-a book was reduced?

                  These guys don't share with me about the name of buyers. Are they using this policy to exploit their authors? If yes. I don't need their money-just give me back the money they charged me.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Pothi.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 09, 2020
                  Pothi.com Customer Care's response
                  This complaint was resolved by March 21, 2016 after regular correspondence with the customer.

                  Please find attached image of final resolution email with customer

                  I ordered my own book from pothi.com and the payment was successful. It has been a week and there is no way I can track my order. I would like to know how to do so. What courier facility does pothi.com uses and what is the courier number of my book. The order number for my book is 122897.
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                    sandeepmehra1983
                    from New Delhi, Delhi
                    Apr 15, 2015
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                    Address: New Delhi, Delhi

                    i would like to draw your attention towards the fact that i placed order for "GK TRICKS BY NITIN GUPTA- PART ONE AND TWO" on 19/01/2015. On placing the order i got a mail from their EBS PG TEAM confirming the payment and giving various details which are as follows:ORDER WITH REFERENCE NO. 60832DATE 19/01/2015 12.01.27MERCHANT REFERENCE NO. 60832EBS PAYMENT ID 32749397PAYMENT MODE MASTER CARDAMOUNT 198Upon non delivery of books, when i forwarded an email on 29/01/2015, i was assured through email that the matter would be looked into.No action till date has been taken.Sandeep Mehra[protected]/ [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 09, 2020
                    Pothi.com Customer Care's response
                    This complaint was resolved via email on Apr 16, 2015. A copy of the email exchange is attached.

                    I sent this to their contact form, no reply.

                    What is happening to these 3 orders? Are they cancelled?

                    26/07/[protected] Processing 10 Rs.2, 700.00
                    26/07/[protected] Processing 1 Rs.295.00
                    24/07/[protected] Processing 1 Rs.295.00

                    And why don't you have a phone number where I can call?
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                      MEGHSHYAM SINSINWAR
                      from Delhi, Delhi
                      Oct 16, 2014
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                      cheating aur dhokha

                      Address: Mathura, Uttar Pradesh

                      sir, i am meghshyam sinsinwar meine pothi.com sight se ek gk short tricks ki book order ki.jo payment kar ke download kr skte h lekin jab meine payment kr diya to koi book download nhi kr ska us book ki price 99 thi jo meine apne debit card se pay kiye the... book kharidane se pahale iske description is tarah se tha Gk Trick (part 1) (e-book) Gk Trick (part 1) (e-book) The Secret Book by Nitin Gupta (9 reviews, add another) Type:...
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