Powercommodity — didn't refund my money nor the loss

Address:	New Delhi, Delhi, 110059
Website:	www.powercommodity.com

Complaint against www.powercommodity.com
With this letter, i would like to bring to you kind notice following lines regarding online cheating by www.powercommodity.com. I had availed their services for online bullion trading and paid inr 7000 dated 4th july 2018 towards subscription charges.
Informatively, everything was going well for initial 2 trial days then suddenly they stopped providing tips for trading. When i contacted them regarding non receipt of trading tips, they had transferred my call to their executive mr rahul gupta on date 6th july. During the conversation, mr. Gupta asked me to share 50% of profit on sure trading calls. Simultaneously he had also cleared that in case of loss, he would pay 50% of the loss as compensation.
On july 9th, mr. Rahul gupta called me and asked to place a buy deal on zinc without stop loss and target. Initially deal was going through profit for some time. However later on, price were going down, i had contacted mr rahul gupta ([protected], [protected], [protected]) regarding further course of action whether i should close the deal or continue it. He had asked me hold the deal since he is having confirm news that deal will once again bring the profit. On his assurance from time to time, i had no other option but to hold the deal as directed by him. Since zinc has gone below the rates, i had to close the deal since the balance of my demat account was not enough to hold it further and i suffered loss of inr 200, 000.
When i contacted mr rahul gupta regarding compensation of loss. He refused to pay. Later on i had contacted ms. Aisha ([protected], [protected]) regarding loss, i had a heated argument with her and i threatened her to lodge a police complaint. On hearing this, she said since the amount is very big, it will take some time to transfer the amount. She had also requested not to lodge police complaint since it would harm the company’s reputation.
After few minutes i got a call from ms. Aisha regarding transfer of amount of inr 200, 000 towards losses incurred due to them. However she asked me to pay inr 18, 000 as gst and inr 15, 000 as service charges. I had made the payment as advised by her on 11th july 2018.
After receiving the said payment, she had stopped picking my phone calls. I had called from other number regarding payment, she said another 25, 000 inr required by their accounts department to transfer the fund. When i refused to pay the amount, she said she could not make the payment and you are free to take any kind of action.