I was travelling from dadar to pune (Hinjewadi bridge) on 28-6-19 by prasanna purple bus number mh 01 cr 9955 at 5.45 pm. Like as usual agents started to shout about fully filled bus and creating emergency. I boarded on the bus at 5.45 pm and i was told that we were supposed to leave in 10-15 minutes which is acceptable. But then when we left, we left for filling up the bus!!! Bus driver started to circling bus around the same chowk about 45- 50 minutes. After 3-4 such trips i was very angry and confronted the agent about giving back my money and let me leave but the agent was acting like a goon started arguing with me. Finally we left near about 6.30 - 6.45 pm and reached hinjewadi bridge at 10.45 pm which we were supposed to reach at 9.30 pm.
So finally at the end of the travel i was very annoyed after long day of work
From company like prasanna purple, we expect prompt service and nothing else
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