Prasanna Purple
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Prasanna Purple Complaints & Reviews

H
Hari82400
from Pune, Maharashtra
Sep 23, 2021
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About high charges and delayed pick up

Address:B 606, Rivaah Regency, Panmala, Wagholi., Rivaah Regency
Website:purplebus.in

I am Hari Paithankar from Pune. I had booked ticket for Pune to Aurangabad on[protected] at 6:00am. I was waiting since 6:00am till 8:10am at my boarding point. They have charged me Rs. 1681/- for this ticket. What the hell? Due to 2 hours delay my meeting in Aurangabad got cancelled which cost me huge economical loss.

I demand compensation against my booking reference no.[protected]...
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W
woke
from Mumbai, Maharashtra
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regarding delay in travelling and rude behaviour by agents

I was travelling from dadar to pune (Hinjewadi bridge) on 28-6-19 by prasanna purple bus number mh 01 cr 9955 at 5.45 pm. Like as usual agents started to shout about fully filled bus and creating emergency. I boarded on the bus at 5.45 pm and i was told that we were supposed to leave in 10-15 minutes which is acceptable. But then when we left, we left for filling up the bus!!! Bus driver started to circling bus around the same chowk about...
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K
Kunal Kene
from Bhusawal, Maharashtra
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loading unwanted people between.

Date 13/1/19 mh40 at0609 from pune to nagpur.
They got delayed by 1 hour. Still they were loading unwanted people between the journey with no prior booking.
It was unsafe and unprofessional behevior from purple people.
How could people travel in prasanna with such things.
They took halt for more than 2 time to have such people.
Please have cameras in your bus. We have paid 1400 not for such kind of service....
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A
Akshay Mukkawar
from Gurgaon, Haryana
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Cancel ticket without notification (Dont trust these guys)

Address:Pune, Maharashtra, 411005
Website:prasannapurple.com

I have booked Ticket from prassana purple app at Rs. 645 for Pune to Nanded on Diwali vacation, after two day from booking, they canceled my ticket and there were not any notification on mail or app, Suddenly ticket rates also raised from Rs.645 - 1545 Due to Diwali season, and when I called the customer care guys, most of the time they put my calls on hold, and try to avoid me saying technical problem,
Most of the time we make advanced...
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S
Sarveshlohia
from Tral, Jammu and Kashmir
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Conductor mishandling precious belongings.

Address:Pune, Maharashtra, 411012
Website:prasannapurple.com

My pnr number is 34568731 and i am still on board.Please note my complaint in priority as my mothers diamond earings had fallen in the bus and the driver has expected that he threw it away while cleaning at the hotel where we had stayed last night.so to my concern the guide Dinesh says its not his responsibility and cant do anything on it.Heads at Prasanna purple how insane a person can be we want you to immediately look at this matter and...
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J
jaff
from Thiruvananthapuram, Kerala
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Waiting for more than 2 hours

Address:Pune, Maharashtra

To hell with this travel agency. Telling they are the best service provider, you are the worst service provider. Currently I am in yavatmal from last one & half hour driver is saying they called another vehicle due to failure. I am really shocked when I asked them how much time they will take he is saying 1:30 hour. They are charging highest rate in service industries but don't know the meaning of services. Vehicle no. MH14 CW2040 this...
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Nilesh0000007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC SERVICE PROVIDER

Address:Pune, Maharashtra

I am currently travelling from Pune to Nagpur dated 17th May 2014, started at 8 p.m.by paying Rs. 1600/- for one seat . As soon i gets in i found A/c is not working properly, service provider denied to start TV And charging services despite of many requests from the customers and they are adamant towards their rude behaviour.I am feeling like i m travelling in Non AC Bus. This is really disasterous service provided by brand like Prasanna...
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