[Resolved] Pratham Motors — Car service not up to the mark and gear lock missing after service

nareshpandey

from Delhi, Delhi

Address:

560103

There are two complaints:
1. The steering wheel is vibrating after this service and repairs.

2. My gear lock is missing in car

Both of these complaints are already reported to Pratham motors but only promises, no action so far.

No call from pratham motors...also this service guy never picks up my phone now as I may start asking him about my missing gear lock...

I'm disappointed ...

Naresh chand
[protected]

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May 11, 2017

Complaint marked as Resolved

Pratham Motors customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2017

Pratham Motors Customer Care's response Hi Sir / Ma'am,

We deeply regret the inconvenience caused in this regards.

We would like to inform you that we have intimated our concerned team regarding the same.

Our concerned team will get in touch with you shortly.

Regards,
Team Pratham Motors

Feb 16, 2017

Updated by nareshpandey The only action on this complaint was a phone call promising to take care of this but since then 10 days passed and no real action on ground. I think only thing here is promises.

Naresh

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Comments

nareshpandey

from Delhi, Delhi

The only action on this complaint was a phone call promising to take care of this but since then 10 days passed and no real action on ground. I think only thing here is promises.

Naresh