Pratham Motors — delay in repainting the left rear door scratch and missing engine oil dip stick

Address:

Bellandur, 560103

Hi,

This is to inform you that i gave my vehicle swift zxi+ (Ka 03 nc 7394) on 12/01/2020 for repainting left rear door scratch. For which they took more than 6days and unfortunately i missed by periodic service as well. I gave clear instructions once the painting is done, my fourth service should be finished. As time is essence of contract, they did not did the servicing moreover they kept postponing stating painting not yet finished. Since there was delay, i told them atleast do the wheel balancing. Unfortunately that was also not done. Moreover, when the vehicle was ready for delivery i checked and i see that engine oil dipstick was missing. I asked them why it was missing they told me that it was broken from the beginning. Why they touched the engine dipstick as there was no connection with the body painting service. If that was broken they should inform me but they kept silent.

This kind of services is totally not acceptable.
Please take strict action.