[Resolved] Pratham Motors — Horrible service experience.

Ali Ikram

from Bengaluru, Karnataka

Address:	Bangalore Urban, Karnataka, 560005
Website:	www.prathammotors.com

I have paid around 25000 for my swift diesel vehicle for servicing from december to march. again in april i have similiar coolant leakage issues which was fixed in december. My question here is during servicing of vehicle, 2500 was charged just to check the vehicle. Why was the issue not rectified during check. The labor charges are extremely high. for changing water pump you charge 2600 labor? unnecessary labor charges are being taken. no permenant solutions provided. Never i will get my vehicle serviced in pratham.

vehicle number: KA02MD5431

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May 30, 2017

Complaint marked as Resolved

Pratham Motors customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Pratham Motors Customer Care's response Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We regret for the inconvenience caused in this regards.

We would like to inform you that we have intimated our concern team.

Our concerned team will get in touch with you shortly.

Team Pratham Motors.

Verified Support

Apr 27, 2017

Pratham Motors Customer Care's response Hi Sir / Ma'am,

Thank you for writing to Pratham Motors.

We would like to inform you that as per the confirmation received from your side, the above mentioned issue have been resolved as per your satisfaction. Please do write in for any further assistance.

Regards,
Team Pratham Motors