Pratham Motors — Maruthi car maintenance

Address:Bangalore, Karnataka

My car no. Is py01bh3688. I gave my swift dezire on 11th july 2016. Three jobs were to be done. The gear synchroniser was done well. The horn was tuned. The third was the power lock of the door could not be rectified by your peopale and hence handed over to nippon reps. He came home attended and left the car power dry. I called up pratham and they sent the team charged in 5 mints. And charged me rs.485/-. The power lock did not work. Again the nippon person came today attended and is on observation but left the car power dry. What do i do? Do i have to call pratham to charge the car and pay rs.485/- again.
Pl. Respond.
Rgds. Moses
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Pratham Motors customer support has been notified about the posted complaint.
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Hi Sir,

Thank you for writing to Pratham Motors.

We regret the inconvenience caused in this regards.

We would like to inform you that we have intimated our concern team.

Our concerned team will get in touch with you shortly.

Regards,
Pratham Motors
I am surprised at the speed at which Pratham Motors had taken it up. My son works in Bangalore as a senior Mgr. in a Multy National company and he is your cliant and a good friend to Mr.Kishore of Pratham. I am a retired AGM of JV company In Pondicherry.
My son spoke to your Officer and by 11.30 my car battery was charged and as per my son's advise I took my car to Your Belandur service unit and reported that the battery was quickly getting discharged. Your personals swung into action and in 15 minutes they identified the drain and corrected it. I have taken the car upto Bishop cotton school and come bach to receive a call from Mr.Shetty your Service Mgr. I am thrilled at the service done and I withdraw my complaint and I I feel Persons like Mr.Kishore are an asset to the company and I wish that I will take it a point to get the service done at Pratham Motors and with People like Mr.Kishore.
My profound apologies for the complaint and I withdraw it. Pl. note that Pratham has done an excellant job and if there be a room for complaint it is only Nippon to be told. Regards,
Moses.

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