[Resolved] Pratham Motors — pathetic service in pratham motors bellandur | |||
I gave my vehicle KA 03 MH 7189 for service on 29-Jan-2018. No one contacted me after that. When I checked on 31-Jan-2018, no one was aware about my vehicle. I contacted Jabee number mentioned on my job card I was told he doesn't have my car. This also after calling him multiple times. Then he gave another number, that person also didn't had my car. Then I got manager number, which was switched off. Then I got some floor incharge Raj number, who picked my call and told me he will call back in 10-15 mins, he din't call. Then when i called back he very rudely told he is having lunch and cannot help. Then i again called he told he will call back in 1 hr. No call as expected. I called back after 3 hours and he plainly told he will arrange for a call in 10 mins, when I refused to listen to him, he told me that he will cut my call. When i shouted, he got someone to talk to me, who told me that now they found my car. What ### is this? What kind of service is this from Pratham? How can they be so bad. So after 3 days, my car repairs have started and still I don't know when will I get my car. Was this information helpful? | |||
Mar 12, 2018 Complaint marked as Resolved Pratham Motors customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Pratham Motors Customer Care's response Hi Sir / Ma'am, Thank you for writing to Pratham Motors. We regret for the inconvenience caused in this regards. We would like to inform you that we have intimated concerned team regarding the same. Our team will get in touch with you shortly. Team Pratham Motors | |||
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+91 95 9000 9944
#16, Outer Ring Road, Sarjapura - Marathahalli, Bellandur, Bangalore, Karnataka, India - 560103
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