Pratham Motors — Poor painting job

Address:

Marathahalli

Hi...I had given for minor painting of my new 7months swift car that’s in October 2021 and paint job doesn’t satisfy me because of full of waving in the door after the paint done...so I told the executive the problem they also saw.Mr uday was the executive he told me that yes the painting work is defected by worker he agreed that he will do it in next service...So I also agreed.Now I visited again the showroom on Monday that is 31st January 2022 I asked for the repair thing with ur team to call Mr Uday they told he left the job and I asked them to call who is there in the position now they told me Mr Harish is there for now but he is absence from last one week.so I asked them let’s someone rectify my problem in that situation they appointed Mr Devraj for rectifying my problem after that Mr devraj picked my vehicle and he agreed for the repair and they told they will give delivery by Wednesday...Then Wednesday they called and told me ur vehicle is ready...So I rushed to collect my vehicle to showroom after seeing my vehicle they have again miss matched the colour of my car which was painted. Mr devraj said that again we will paint and will match the colour it was mistake from our side by worker sorry for that we will deliver ur vehicle on Saturday...Today again they called me and told ur vehicle is ready again I went to the showroom...Again same problem continued the painting they have matched but full of ruf portion and huge black mark on the door...So again Mr Devraj came and he is telling the worker is not listening to my word they are careless so u please ask Mr Harish who is in the position right now I can’t clear it..But Mr Harish is absence till now...Till today it’s 6days I am roaming to the showroom still now it’s not solved...Still the car is in showroom please take serious action and do it as soon as possible...🙏🏻