[Resolved]  Pratham Motors — Under chassis coating not done properly

Address:

560103

I purchased a new car in pratham motors bellandur branch a month ago.
Initially they promised that they will deliver the vehicle in time in which they did.
Later on they gave guaranty that they will do proper service in time without any issues.
Even i had told them to give the same service in the future aswell.

But just after 2weeks the problem started.
Under the vehicle it started leaking all over the body.
At first i thought oil was getting leaked.
I was not able to understand what was happening.
Later i took to the nearest showroom and the mechanic said that the under chasis coating was not done properly. (Thiner not applied)

I was furious about this.
When i checked with them they are like we are sorry it won't happen again.
We will rectify this. But the damage was already done.
In this branch the paint shop is very careless.

Since it was getting faded even though they had put the thiner still the old marks was there (Like a rust) which was looking odd.

I am really unhappy about this. I made a biggest mistake by purchasing in pm instead of other dealers which were closer to my house.

There are lot of issues which happened which i have not mentioned.

Just after 3 weeks they called me for a first service and they said they can give pick and drop for the first service which i declined.

Conclusion is they will do whatever you want initially later once you have paid the amount once the car is yours they are least bothered.

I have made up my mind that i will not do any business with pratham motors in the future nor recommend pm to my friends or others.