Hey hi I just want to raise a complaint regarding my vehicle number TS11EU4263 may be I think last month I visited pratul Honda workshop Begumpet I asked them to do general checkup and I'm having some concern regarding noise coming from the gear box they inspected and told the gear box will cover under warranty but have a note here on that day advisor asked me to go and do the warranty process where I purchased the vehicle. I don't think soo there is a process like this, so I asked him again about these process he said we can do anywhere. Then for what ur asking me to do where I purchased the vehicle I questioned him he said will start the process after 2 days I got a call regarding gearbox will cover in the warranty in between 3rd or 4th of March will receive the part they said. After waiting for a long gap I made a call of around 10 times but no one answered the call. Atlast they answered taken my details and today they are saying warranty will not be covered.
I don't know whats going on inside ur workshop they are telling now regarding service are not done properly so warranty will not be covered. Acha listen there is no rotation of vehicle ybi should do service everytime I asked the advisor he told ok mam will call u back shortly till now no one is responding. See we trust u guys and we visit ur workplace changing this kind ok words reach time is not proper I just want to know and I hope u can do the best
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