Date: 01.03.2024
I'm writing to formally bring to your attention a matter of significant concern regarding the unethical misbehavior by the Manager, Mrs. Luci, at the Pink gym located in T. Nagar. I insist on taking strict action against her.
One of our friends has rented a locker in the gym and we randomly use that locker to store our gym stuff such as sneakers and other fitness equipment. Yesterday ( March 1st) we suddenly found out our stuff was missing from the locker. When we inquired, we came to know that the gym management had removed our stuff from the locker, because multiple items were not allowed to be in one locker. Manager Mrs. Luci created a big commotion inside the gym, stating that multiple people are not allowed to share one locker and multiple items of the same category ( multiple shoes, multiple dumbbells etc) were not allowed in one locker.
We, the customers, had never been notified of anything of that sort. There Are very concerning four points.
1. The management absolutely had no rights to open a rented locker and remove stuff without the rentee's permission.
2. There was no notice saying that multiple people can't use the same locker or multiple things of the same category can't be kept in the same locker ( we're not using our friend's locker regularly, it's just a random thing)
3. They've taken out our expensive shoes and other equipment and thrown them somewhere outside, would the company take full responsibility if the goods were stolen?
4. Mrs. Luci has demonstrated a very disrespectful, impolite character, continuously shouting and using abusive language. She didn't even give us any contact details of any higher management personnel.
I'd like to request you to draw your careful attention towards this issue,
Now they are not allowing us to rent one locker saying that headoffice has told them not to give us a locker anymore.
We have also formally complaint about this incident to National Commission of Police.
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