| Address: | Bangalore | | Website: | prenu.co.in |
I had entered into a contract with Prenu about 4-5 months back and paid 15, 000 INR for getting a good nanny for my baby.
However, since then I have had a hard time with the nannies they provide. The nannies, stop coming for work without any prior intimation, and this has happened repeatedly. And when we ask Prenu they clearly mentioned that its not their responsibility and they will take time to provide a replacement too, and to make it worse even the replacement nanny does the same thing.
And off late when i followed up again and still since no nanny was still provided i requested for a partial refund atleast, to which they have been extremely rude in talking about because refund is not in terms of contract.
To take their services has been a mental harrassment for us.
To sum it up, prenu agency has:
highly rude and unprofessional staff especially the manager Abhilash.
very unqualified nannies, some of them dont know how to care for baby
few of the nannies i came across were super unhygenic Was this information helpful? | 
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