Prepaid Taxi At Howrah — Asking for more money

Address:700051
Website:www.consumercomplaints.in

I booked a taxi on 12th November at 9:30pm from howrah prepaid booth, told him I will go to Birati, the counter took 280 rs and give me the slip as usual. Now, in the middle of the Road, as soon as the destination was approaching, the driver's attitude changed. Said he will not go and asked for more money as there was traffic jam in the road. Even after reaching my home, he snatched my bag so that I couldn't go. Misbehaved in front my home, shouted like hell. I am a 55 year old lady. What kind of service is that? I already paid.. why should I pay more and if the taxi is not ready then why it is in the prepaid booth.
Taxi no - WB-04-C-1645
Serial no - 6568955.0001
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    North 24 Paraganas, West Bengal
    India
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