Prestige Smart Kitchen — POTG 19PCR not working

Dear Sir,
We have bought one POTG 19 PCR on 03/12/2021 from Variety Department shop no 29, 10 no.Market Bhopal, bearing serial number PO[protected]. After bringing it home we found that two of the shoes of the cabinet were not properly fixed. As we could not fix it by ourselves, we immediately logged a complaint on 05/12/2021, which was attended on 07/12/21. The technician has to open the cabinet just to fix one screw, after that when the machine was turned on, there occurred one little sparking inside and the machine stopped working completely. Now they are suggesting to repair the machine.

But my point is that sir, why should I keep a repaired machine while I bought it new. I would like to request you to replace the entire machine and oblige.

Hope my complaint would be taken seriously. Please call on [protected]

Regards,
Vishwajeet Chatterjee
Bhopal
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Prestige Smart Kitchen
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    218
    Pending
    0
    Resolved
    15
    Prestige Smart Kitchen Phone
    +91 3344 1111
    Prestige Smart Kitchen Address
    11th Floor, Brigade Towers, 135, Brigade Road, Bangalore, Karnataka, India - 560025
    View all Prestige Smart Kitchen contact information