Prestige Smart Kitchen — Prestige Edge gas oven

Address:

Fulpukur Chinsurah Hooghly 712101

I procured Prestige edge 3 burner gas oven during oct 2021. Knobs were initially not smooth. On complain, I was told that it would be easy after use of few days. However after using of 3 long months, the knob cap was broken for stiff knob set. Finally after facing a lot of harassments, a knob set was changed. Now, the knob cap is again broken and this happens within a year of purchase. It is very much unexpected from Prestige that a product adverting as premium quality., in reality made of cheap and substandard material. After reporting the discrepancy, no intention for rectification/ resolution of the problem was reflected. This is very unfortunate and causes bring down the reputation of the company earned through several decades.