Purchased the above mentioned gas stove from M/s Thankam Appliances, Mavoor road, Kozhikode vide the invoice number 2287 dated 07. 11.2020. The serial number of warranty card is JD[protected] dated 07.11.2020. Recently noted that there is rust in various parts of the body of the gas stove. We had registered a complaint through the online service booking under job number ERAN1881387. Your service technician has inspected the gas stove on 30.01.2021 and informed us that they cannot do anything in this matter since the gas stove is in use for the last 2.5 months. We have purchased your gas stove only because of your reputation for manufacturing quality products. It is disheartening to know that we cannot claim for warranty for such a quality issue in such a short period after the purchase. Kindly look into the matter and solve our problem at the earliest . Was this information helpful? |
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