Prestige Smart Kitchen — Prestige unable to repair Induction Cook Top twice, Manager not refunding and reponding.

Address:

Hyderabad, Andhra Pradesh

Our "Prestige Induction Cook Top" stopped working showing E5 error (after 2 years, 2 months). We took it to nearby "Prestige service center" located at Gulmohor Park Colony, Serilingampally, Hyderabad. The manager told us to come 4-5 days. We took the Induction back after paying IRS. 600. The induction didn't worked in home showing new error - E6. We took it back for repair. They took another 7 days. On, 15th March, The technician repaired it very quickly at around 8:00PM along with the manager, and packed it up for us. Next day, 16/03/2015, the it stopped working. We called the manager. He says to take it to another service center(15 Kms far), where they have repaired in the first time. We asked for the refund instead but he cut our call after telling us he would not refund or repair it. The money had been paid at his own shop on 8/03/2015. We have the bill and call recording for each event as proof. The prestige manager's no. is [protected].