Printvillas — order not received

Address:	Nizamabad, Andhra Pradesh, 503001
Website:	Printvilla.in

I have ordered a mobile case for my phone 10 days ago but i did not received yet. Not even a update has been recieved. I messaged them in facebook but still no response from them. I ordered the case through their website in facebook by paying 194 rupess using paytm. After this incident i got to know that there are many other customers like me who are in the same situation. Here by i kindly request to help me