Priority International — Harassment

rutvikk

from Raia, Goa

Address:

Pune, Maharashtra

Date: 18 Aug 2015 Place: Priority International, 3rd Floor, Supreme, Next To Titan Shop, Above Deutsche Bank, Parihar Chowk, ITI Road, Aundh, Pune One of the worst experiences of my life! Sakal papers had an event where they collected names and selected people were called to a program organized by Priority International at their office to award a small gift hamper. Got invited. I went there with my wife (office of Priority International in Aundh, Pune) and they told us we had to attend a 90 min presentation before we could receive the hamper. Which was OK, so even though it was 8:30 in the night, we patiently heard out their sales presentation till 10. The presentation was bad and the guy was indecent. He kept staring at my wife all the time. After the 90 minutes, we reminded him that we had to leave as we hadn't had dinner. Even after 2 hours, he wasn't letting us go. Made us wait till 10:30 at night. Made excuses about server being down etc. So I told him we had to leave since we hadn't had dinner. I was obviously irritated, but was talking to him very patiently and told him I didn't want the gift if it was going to take any longer because folks back home were worried we were getting late (which was perfectly true) and I didn't mind taking the gift, if it wasn't "ready" as he claimed. So, I started leaving. One of their other employees started shouting at me! After inviting me there where I had to drive 14 kms. and making me wait 2 hours! He called me a lot of bad names (really bad swear words), and was almost trying to get into a fight. I told him we were going out of there, again very politely. He followed me out and continued shouting. He made my wife cry! 5 more minutes and I'd have gone to the police. It was that bad! Completely unwarranted. Absolutely harassing. Horrible! As I said, one of the worst experiences of my LIFE. These guys are just out for the money. It was complete harassment. I hope there is a way for me to get this heard. My wife and I were highly disturbed. It was an event which they had invited us to and behaved in absolutely uncivilized manner without provocation. It was complete harassment.

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Comments

gupta.suraj

from Mumbai, Maharashtra

Customer care executive Nagma is very rude and rustic. She doesn't even know how to speak to customers. Today when I called customer service to let them know that I have made the payment for AMC and requested her to see my email sent couple of days back to confirm the hotel reservation on the new wing she said we don't see every rooms in the hotel. I told her I am not asking her to see the rooms herself, but at least they should take care of the customer preferences before the booking. She said either you don't want to understand or not understanding. Is this the way a customer service executive should talk to customers after receiving the payments ? I told her that she is very rude. She did not even had the courtesy to apologise. It's simply pathetic. Please don't fall into their dream world. It's far off than reality.