Pristyncare — Discharge Issue

I was admitted to SANTOSH HOSPITAL in Bangalore for DJ stent removal surgery. I was told by PristynCare executive that cashless claim has been approved for the said hospital and I need not pay anything. After surgery was performed I had to wait for 26 hours for discharge. Even after 26 hours cashless claim was not submitted properly by PristynCare and I had to pay Rs 35000 to PristynCare to take discharge from the hospital. It felt as if I was kept hostage for 26 hours. Horrible experience. The executive lied to me right from start, I was informed that prior cashless approval was taken but in reality the claim was submitted only after 4 pm next day. Also the charges informed by executive was between Rs 25000 and Rs 30000, however the final bill was Rs 45000. They deliberately inflated the bill by delaying the discharge formalities. SUCH A FRAUD COMPANY.