[Resolved]  eBay.in / Bigdaddy 06 Promotion Offer — Assured gift not received

Address:

Ratnagiri, Maharashtra

Dear Sir,

My name is P N PAI and this is regarding one of the long pending issue pertaining to non receipt of gift against ebay purchases.

ebay id : pnpai

BIGDADDY06 is the gift voucher no PaisaPay ID [protected].

The item was purchased in the month of June 2012 and I have not received the same till date.

The Big Daddy promotion gift redemption was ended on 17th June and i was informed by ebay that, the dispatching of the gift was to be started on 18th of June itself.

Further also as per ebay.in the timeline to receive the gift is 45 to 60 working days. Further I was also asked to wait for the timeline to receive the shipment details In your registered e-mail id.

I have been in touch with ebay.in customer support regularly for last four months. Apart from getting assurances of delivery of the gift item from all the support staff attended chat or telecall, i have not received the gift.Today is 6th Jan 2013 & I have not received any communication nor the gift from ebay.

May I request resolution of this long pending issue please.


regards

P N PAI
[protected]

The last communication received from ebay promotion group is re produced below for reference.




From: "ebay, inpromotions" <[protected]@ebay.com>
To: [protected]@yahoo.com
Sent: Monday, 27 August 2012 11:17 AM
Subject: BIG DADDY_RTO CASE

Dear Sir,

Thank you for shopping in Big Daddy Promotion,

This is to inform you that we have tried sending your gift on the registered address but unfortunately it came returned back to us.


Now, We required your alternate address for reshipment. Please revert with the same so that we can re dispatch your gift as early as possible.



Regards,
eBay Team