[Resolved] Pel Softlab — Fraud company
I am from delhi, and i am already going under a trauma after taking the services from pel soft lab pvt ltd. They promised me give me the best bulk mailing services, but after i payed them the full amount i dint get any response from this company. After calling them 100 times the answer i got was that, they were working on my account and my services will be activated in 48 hours. After 2 weeks i got an email saying my account is activated and i can start sending emails to my clients. As a lay man i called them again that how am i gonna send the mails, i mean what is the procedure, where to go, how to make a newsletter and all... No replies... Stupid customer service... After calling them so many times finally i got my user id and the password... Till then approx a month passed away after i payed them for the services. I again called then that they should at least send an executive to the consumer to teach them technical way to use there portal, but as usual no replies... Then finally i was assisted by a guy who told me how to attach a jpeg and the links to the news letter on the phone...
I started emailing my clients... But after some attempts i noticed that my mails were not going only... And the credit was getting deducted... Such a cheat company is this... No mails were sent to non of my clients... And on top of that my domain name got black listed by all the service providers like google... Yahoo... Etc... Now its been 7 months i have been trying to contact them, every time i tell them that fix my meeting with their md,... They say they are busy or out of station or [censored]... They even shared a name of there md shruti... But thats a fake name too... They now even dont pick our calls... I have visited their office so many times but nothing happened... They are fraud... Please help... Because of this company i am in loss today... I took their services when i started by new business... Because of this company i have been doomed...
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Complaint marked as Resolved
Pel Softlabs customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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