Professional Courier — Order not delivered yet

It's been +7 Days and still my order is showing the status as Dispatched to chennai.

I booked the parcel DEL[protected] on 10/06/2021 from NEW DELHI to KADAPA DISTRICT, and it dispatched to chennai on 12/06/2021 and expected that it will get delivered in a few days considering the current Covid-19 issues. but still the status is showing as dispatched to chennai and No updates further, please can you let me know when i can expect my parcel. .

Please can you treat this as urgent or let me know where I can escalate the issue.

Regard's
Pravallika