Professional Couriers — Packet Undelivered - Returned after 27 days

Address:

Dakshina Kannada, Karnataka

I sent a packet from Mangalore to Thiruvalla (Kerala) by Professional Couriers by Pro-Premium Scheme on February 19th, 2014. The assured delivery date was 21st Feb. This packet was not delivered on that day. I had to make several calls to get the whereabouts. Then after many days, on 15th of March, they returned the cash for sending the courier and on 17th March, they returned the parcel.This behaviour is clearly not professional like. I feel the company should change the name to Unprofessional Courier.