Profitmart Securities — Complaint regarding pay in

I tried to pay in sum of 1000/- 21 jan 2021 from my standard charted bank and done the same... deducted from my account but not added in to my trading account... i called local representative and informed and he said that not added to profit mart ac, need to clarify from banker.. got clarified from my banker stating that amount credited to beneficiary account.

called so many times profitmart people and said the same thing that amount credited to profitmart. but no one cared my words by profitmart employee ( Mr. Prasad Mr. Mani kishore)

Requested my banker to confirm the credit confirmation via mail, they confirmed that the same day credited to beneficiary account.
after seeing this confirmation mail profit mart people added my 1000/- after 64 days.

SOME OF POINTS WHICH I WANTED MENTION.

1. I CALLED THEM AND INFORMED TO CHECK. NOT CARED IMPROPERLY INFORMED ME TO CHECK WITH BANK.
2. THEY DID NOT CROSS CHECKED THEIR AC EVEN CONFIRMATION FROM MY SIDE.
3. REPRESENTATIVE NOT RESPONDED PROPERLY EVEN SO MANY TIMES CALLING.
4. AFTER SHARING BANK CONFIRMATION MAIL THEN THEY CHECKS THEIR ACCOUNTS AND ADDS THE MONEY AFTER 64 DAYS.
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