Prometric — Cancellation of my scheduled exam | |||
My exam was rescheduled 3 times and when i finally booked on 24th jun, 2020 and received a confirmation, they cancelled my test 6 days before the exam, i have made hotel reservation as the testing center is in dubai, tried to schedule again but there are no available dates, sent many emails, eventually they directed me to call netherlands prometric testing center, the issue has been escalated to the supervisor but without any outcomes. I have been calling them internationally several times a day & i spend at least 5-7 min until someone responds, the staff are kind but they are helpless as the supervisors are not responding and the main testing center is a peice of garbage. It's unprofessional and irresponsible to cancel someone test without referring back to the person or even without giving an alternative especially that the eligibility expires by 30th jun, 2020. I hope whoever cancelled my exam is paralysed burns to death. Was this information helpful? | |||
Prometric customer support has been notified about the posted complaint. | |||
Add a Comment | |||
50%
Complaints
70
Pending
0
Resolved
35
View all 70 Prometric reviews & complaints
+91 124 451 7201
2nd Floor, DLF Infinity Tower - A, Sector-25, Phase 2, DLF City, Gurgaon, Haryana, India - 122002
View all Prometric contact information
Post your Comment