Prometric — My refund for cancelled exams for February 2021 didn't received yet

Address:

[email protected]

I had paid and scheduled for Special enrolled agent exam part 1 & part 3 on last February 2021.

Due to international cancellation happend for SEE. I couldn't attend the test.

I had paid the fee for both exams.But till date I have received only one exam fee refund back. Still other one is pending.

I have been sending follow up mails to the globalmail ID of prometric. I didn't get any further actions.

It's being 10 months after the cancellation.

I seek immediate intervention to resolve the issue As soon as possible.