Protean — Pan card details update

I updated my sisters pan card details since there are some mistakes after payment the application didn't went through and a pop up message said "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days". I want to know that my issue is acknowledged and it will be resolved and refunded.
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Jan 17, 2025
Updated by sarath kumar 000
Token no.[protected]
Date: 17/01/2025
 
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