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A
athira_ash10
from Chennai, Tamil Nadu
Mar 29, 2026
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Refund for unsuccessful PAN application

Respected sir/madam

I applied for PAN through Protean and paid ₹100, but Aadhaar authentication failed and I did not receive any acknowledgement number.
Kindly check the status of my payment and process refund if applicable.

Name: Sivapriya Ashok
Date of Payment:12/03/2026 and 22/03/2026
Payment Method: Google pay
UPI Transaction ID:[protected] and[protected]

Yours...
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D
Dr Jayshree (Dhengle) Pillai
Jan 11, 2026
Jan 12, 2026
This thread was updated on Jan 12, 2026
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My NPS acoounts is frozen , unable to access , do payment . Need further process to access it.

Address: MUMBAI
Website: cra.nps-proteantech.in/CRA/LogonPwdSuccess.do

To,

Team,

My NPS account is frozen, unable to access & do payment . Need further process to access it....
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A
ashish7896
from benipatti, Bihar
May 21, 2025
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Pan card

Address: Mumbai
Website: Protean egov technologies.in

Pan card didn't delivered it shows no delivered and addressee can not be located...
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S
sarath kumar 000
Jan 17, 2025
Jan 17, 2025
This thread was updated on Jan 17, 2025
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I updated my sisters pan card details since there are some mistakes after payment the application didn't went through and a pop up message said "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days". I want to know that my issue is acknowledged and it will be resolved and refunded.
Jan 17, 2025
Updated by sarath kumar 000
Token no.[protected]
Date: 17/01/2025
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    S
    Sowjbabu
    from Chennai, Tamil Nadu
    Mar 31, 2023
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    NPS payment gateway issue

    I was in process of Registering for NPS account. I updated all my details and uploaded the required documents. Then I tried to make payment but got stuck at payment gateway.

    Now I am trying to login using my acknowledgment I’d and date, but I am getting following error continuously.

    “ The response from the payment gateway for the payment attempt against this acknowledgment number is awaited. We...
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    K
    Kartick28
    Dec 21, 2022
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    I have registered for NPS tier-1 in nsdl but when I try to login it is showing PRAN not found in database. Please do the needful

    mailid : [protected]@gmail.com
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