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Provogue India Complaints & Reviews

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Updated: Apr 19, 2025
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Provogue India reviews & complaints(881)

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S
Surendra Singh Duvesh
from DEEG, Rajasthan
Apr 19, 2025
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Bag pack damage before warranty period

I have purchased a provogue bag pack on 5 july 2024 with 1 year domestic warranty but it is damage before end of warranty period. both strip of bag are damage and remove. So please look this matter effectively....
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Anil8271
from Thane, Maharashtra
Apr 1, 2025
Apr 1, 2025
This thread was updated on Apr 1, 2025
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Address: opal square it park 6th floor wagle estate thane west

Dear Provogue Team,

I am writing to inform you that one of the Bag Chain on my trolley bag Not Properly chain working . The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
For your reference, the details of the trolley bag are as follows:
Model: Provogue lead check in suitcase -65CM
Purchase Date:[protected]
Place of Purchase: Flipkart
Warranty Period: 5
+2 photos
Provogue India customer support has been notified about the posted complaint.
Apr 01, 2025
Updated by Anil8271
ANIL KUMAR
27 Mar 2025, 17:10 (5 days ago)
to info

Dear Provogue Team,

I am writing to inform you that one of the wheels on my trolley bag has been damaged. The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
For your reference, the details of the trolley bag are as follows:
Model: Provogue lead check in suitcase -65CM
Purchase Date:[protected]
Place of Purchase: Flipkart
Warranty Period: 5
I have attached a Invoice of your reference. Please let me know the next steps to proceed with the replacement process.
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    U
    Udit@8888
    from Delhi, Delhi
    Aug 24, 2024
    Aug 24, 2024
    This thread was updated on Aug 24, 2024
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    Address: B 3 / 390, New Delhi, Delhi

    Mera bag ka chain kharab ho gya hai plz exchange my bag
    Provogue India customer support has been notified about the posted complaint.
    Aug 24, 2024
    Updated by Udit@8888
    Sir plz exchange my bag
    Aug 24, 2024
    Updated by Udit@8888
    Sir plz exchange my bag
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      S
      sashant87
      from Mumbai, Maharashtra
      Apr 2, 2024
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      Laptop Backpack broken

      My PROVOGUE JERSEY 45 L Laptop Backpack broken in both shoulder please resoled my issue...
      +1 photos
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      S
      Suraj800
      from Chandrapur, Maharashtra
      Jan 21, 2024
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      Address: At. Saiwan Post. Ghodopeth Ta. Bhadrawati Dist. Chandrapur

      Watch not work in last 2days
      Provogue India customer support has been notified about the posted complaint.
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        A
        arup10
        from Bengaluru, Karnataka
        Dec 14, 2023
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        Address: E-1,BARASAT ROAD, H B TOWN,SODEPUR,KOLKATA-700110

        My watch in warrenty period it's purchase from flipcart online but watch timing not show properly from beginig. I need support from for my watch service. I was buy last 22 oct 2023 from flipcart
        Provogue India customer support has been notified about the posted complaint.
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          V
          vineeshetl
          from Mangalore, Karnataka
          Dec 13, 2023
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          I had purchased a provogue backpack 41.5L from Flipkart on 06/08/2023.Now it is only 4 months and its zip is damaged and inside cloth is torn due to poor quality.Not able to connect to customer care since number is invalid and email no response.It has a 1 year warranty and needs replacement.use
          Provogue India customer support has been notified about the posted complaint.
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            दीपांजली
            from Jalgaon, Maharashtra
            Dec 13, 2023
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            I had ordered Provogue unisex 35L bag in last month. It got delivered on 26/10/2023. It has domestic warranty of 1 year, It's stitches opened within one month, I need to replace this bag.
            Provogue India customer support has been notified about the posted complaint.
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              G
              GaurAshutosh
              Dec 5, 2023
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              Address: VILL. DHASHRAPUR, POST LAKSHER, DIST. LAKHIMPUR KHERI

              The strip is damaged from stitched area no any weight in the bag only one filled water and 1 diary in the bag...
              +2 photos
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                N
                neerajmishra_in
                from Noida, Uttar Pradesh
                Dec 1, 2023
                Dec 13, 2023
                This thread was updated on Dec 13, 2023
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                Laptop Bag 35L with rain cover

                Address: Noida Sector 77

                Laptop bag torn from both sided also zip broken..I have purchased it from Flipkart on date of receiving 15 October 2023 which is having 1 year domestic warranty and there is no website or support available to claim the warranty as this product is having multiple issues and flipkart denied for the refund/replacement.I would appreciate if it can be considered though this platform to get the resolution.....
                +3 photos
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                S
                Sagar V Sonkar
                from Dahanu, Maharashtra
                Nov 27, 2023
                Dec 1, 2023
                This thread was updated on Dec 1, 2023
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                Want to claim my warranty of bag

                Address: 403,4th Floor,Prathamesh Aashish Beverley Park Kanakia Mira Road East
                Website: [email protected]

                I have ordered a mens bag from Flipkart on 23rd Oct and after using the same bag for 1 month I have found a issue in the buckle of the bag due to its poor quality. I want to claim the warranty for the same bag and I have called to flipkart for the same but they told me to complain on the official website of the brand of the bag. SO I AM COMPLAINING FOR THE SAME OVER HERE.
                Please contact me on my below no.
                [protected]...
                +6 photos
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                P
                Priyanshu_2204
                Nov 24, 2023
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                I purchased a bag of provogue in march 2023 and start using it in August 2023 for college use where i carry only 1 notebook in it. But now in November 2023 within 1 year it's stitches came out and bag start tearing.
                Provogue India customer support has been notified about the posted complaint.
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                  M
                  Mayshi@12345
                  Nov 23, 2023
                  Dec 1, 2023
                  This thread was updated on Dec 1, 2023
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                  Address: B-913 ,GD Calony, Mayur vihar phase III,Delhi 110096

                  Dear provogue team, i am a customer of your products.Last time I purchased two backpack of yours from Flipkart in which one backpack teared under three months from everywhere and not upto the mark as per your company reputation. IThe warranty period of these are one year. I'm exhausted from Flipkart or seller to claim my warranty. Lastly I have belief in your company So, pl suggest me or help me to claim my warranty (replacement). I am very thankful of your company
                  +1 photos
                  Provogue India customer support has been notified about the posted complaint.
                  How much waiting time would be pay for change this bag by company.pl resolve this immediately sir because of condition of bag deteriorate day by day

                  Provogue unisex backpack 35L - Comment #4131617 - Image #0
                  Provogue unisex backpack 35L - Comment #4131617 - Image #1
                  Provogue unisex backpack 35L - Comment #4131617 - Image #2
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                    A
                    aamiransari26
                    from Mohali, Punjab
                    Nov 8, 2023
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                    Address: India

                    Time adjusting pin is not working.
                    Showing wrong time
                    Worst quality of straps
                    Bad choice.
                    Provogue India customer support has been notified about the posted complaint.
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                      V
                      vaibhav.sonivs
                      from delhi, Delhi
                      Nov 6, 2023
                      Mar 3, 2024
                      This thread was updated on Mar 3, 2024
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                      Resolved

                      Bag damage from multiple places

                      Bought bag from flipkar PROVOGUE SYDNEY Backpack With Rain Cover
                      35 L Laptop Backpack Black P_020 |
                      Provogue_020 | IMEI/SrNo: [[]]

                      this on 10 june 2023, it damage from ultiple plese in some time, can you plesae help me to replcae this bag
                      Order Id: OD[protected]...
                      +3 photos
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                      A
                      Avi2217
                      from Janjgir, Chhattisgarh
                      Oct 27, 2023
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                      Address: Mithi beautipalur, sherni sikhar chal, shiv mandir gali, link road, Janjgir pin code 495668

                      I have ordered the provogue spacy unisex backpack with rain cover from Flipkart on[protected] & received on[protected], the product is got has 6 months warranty on it, the chain broke & got torn, so I want to return on it as soon as possible
                      +3 photos
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                        R
                        Rushikesh07
                        Sep 1, 2023
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                        Address: Pune

                        I had purchased Provogue Knight 40L from flipkart on 7th February 2023. The bag is working fine but there is removal of stitching automatically from either side of the bag. The attachments for load bearing are being automatically removed though I am not carrying heavy luggage. Please help me with this.
                        My email - [protected]@gmail.com
                        +2 photos
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                          PRASAD DHAKE
                          from Shahapur, Maharashtra
                          Aug 12, 2023
                          Dec 1, 2023
                          This thread was updated on Dec 1, 2023
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                          I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

                          Within normal use, its stiches /threads and joints are torned and breaked.
                          I think this bag is faulty or any defects.

                          It has been in warranty since I purchased on 16Sept 2022 so I need replacement or refund for it.

                          But whenever I try to contact customer care their number is out of service.
                          Pls Support ASAP.
                          My contact number [protected]
                          +4 photos
                          Provogue India customer support has been notified about the posted complaint.
                          Is this been addressed by Provogue as I am facing same issue with my bag to claim warranty and there is no such platform to claim..their site is also under maintenance..

                          Bag Quality not good torn within 1yr - Comment #4131643 - Image #0
                          Bag Quality not good torn within 1yr - Comment #4131643 - Image #1
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                            M
                            Md.Vali
                            from Allahabad, Uttar Pradesh
                            Aug 9, 2023
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                            Address: 329,banka jalalpur road , CHAPAHI Bagh, Mauaima ,prayagraj

                            I purchased a provogue bag on July 2023 and it's stiching was very poor quality
                            Product is covered in warranty of one year
                            So I humble request to you that please exchange this bag from new
                            Provogue India customer support has been notified about the posted complaint.
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                              Jithin p johny
                              from Ernakulam, Kerala
                              Jul 4, 2023
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                              Address: AGILE ENTERPRISES, 2ND & 3RD FLOOR, SAHIBABAD INDUSTRIAL AREA , GHAZIABAD, GHAZIABAD - 201010 GST: 09ABAFA9738Q1ZO

                              I have ordered a PROVOGUE SYDNEY Backpack from Flipkart on 1 June 2023 and received it on 7 June, 2023. The product i got has 1 year warranty on it and it has got torn. on some sides by just 4-5 days of daily usage. I want a replacement of it as soon as possible.

                              I have also shared some pics for convenience.
                              +2 photos
                              Provogue India customer support has been notified about the posted complaint.
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