Provogue India Customer Care
Provogue India Ltd.
Customer satisfaction rating: 12%
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795
COMPLAINTS

Provogue India Customer Care

Provogue India Ltd.

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Address
105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Off New Link Road

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
80
down
75

Additional info
Customer satisfaction rating
12%
Complaints
795
Pending
0
Resolved
97
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:30 am - 06:30 pm
Tue10:30 am - 06:30 pm
Wed10:30 am - 06:30 pm
Thu10:30 am - 06:30 pm
Fri10:30 am - 06:30 pm
SatClosed
SunClosed

Provogue India related photos (215)

Provogue India Complaints & Reviews

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Provogue India — brown men's watch (sku - 104608-ea-028-f)

 Mudit Kumar Agrawal on Aug 1, 2018
Dear sir,

This is to inform you that i had purchased one men's watch through online shopping. At present it is not working.

Please note the below mention invoice details. Kindly replace/repair.

Invoice no.[protected]
Invoice date - 10/07/2018
Order no.[protected]
Sku - 104608-ea-028-f

Regards,
Mudit agrawal
+91-[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Provogue India — provogue bag not received

 yog_kulkarni on Jul 31, 2018
I ordered provogue bag (Order#[protected] from icici bank net banking site on 21 may 2018. I never received the bag. When i dialed their number[protected] the message played that the bag was delivered within 28 days. This is not true i never received the bag. I could not register the complaint or speak to executive because no one responded after waiting for long time on the call....
Complaint comments  Read comments Complaint category Online Shopping

Provogue India — product not delivered yet [Resolved]

 Ramakrishna gummalampati on Jul 26, 2018
I have ordered the product from provogue last month[protected] and yet i didn't receive my product or any confirmation of delivery date.
I sent a mail to customer care of provogue. I asked them to send a confirmation date of product delivery. They said will delivery soon and didn't mention any date.
But in their official website they mentioned that within 28 days of product order date the product will be delivered to the customer.
Yet i didn't receives any product and it exceeds a month. Until i mails them, they are not giving any proper answer.
Provogue company wasted...
Complaint comments  Read comments Complaint category Other

Provogue India — provogue combo offer made through irctc link order not yet received even after 36 days

 arfeen111 on Jul 25, 2018
I had placed an order on provogue through the irctc link of a combo offer on june 19, 2018 & made payment online via card, but i have still not received the goods nor refund amount.

I have made multiple calls on their customer care number but no one is answering the calls. I think this company is closing or already closed, i request the concern authorities to take action against provogue for cheating the customers....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Provogue India — order not yet received even after 34 days of placing order. [Resolved]

 Ammar Chikhaliwala on Jul 24, 2018
I had placed an order on Provogue through the IRCTC link of a combo offer.
I had placed the order on 20th June payment also made online via card, but I have still not received the goods or even a tracking ID.
I have made multiple calls on their Customer Care[protected] number but no one is answering the calls.
I don't know when they will deliver the order or are they even going to despatch it in the first case....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Provogue India — product not delivered after 33 days of online purchase

 സജി മാർക്കോസ് on Jul 23, 2018
I am a customer of irctc. Having purchased a holiday from irctc, i saw an ad site in the irctc web platform with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/

I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.

I clicked and was directed to another page http://www.irctc.provogue.com/irctc-offers.

There were different offers and i clicked on the 1 st one, viz. Combo-2 ; comprising...
Complaint comments  Read comments Complaint category Online Shopping

Provogue India — not receipt of already paid order

 mpartha on Jul 16, 2018
Ordered on 14th Jun 2018 through IRCTC Provogue Offer. Till 16th Jul 2018, unable to track Provogue Order No. [protected], for which payment already been done. It's showing "Your order no. [protected] will be delivered within 28 working days from order placed date (order placed on 13th Jun 2018)".

Customer care nos. are not working. Horrible experience....
Complaint comments  Read comments [1]Complaint category Utility Services

Provogue India — I m complaining about the non confirmation of order.

 Akashmishra on Jul 12, 2018
Provide me with the details of order no. [protected] it is showing that order is posted but no details of order are there confirm me tge details of order so as to confirm me the details
the details of order no. [protected] it is showing that order is posted but no details of order are there confirm me tge details of order so as to confirm me the details....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Provogue India — product not received, scam

 Rajendra Gangwar on Jul 10, 2018
It's very unsatisfactory experience faced while ordering product under offer of IRCTC with Combo 1, where 2 watches and 1 hand bag ust to be delivered and against which only 1 watch and hand bag delivered. its very shameful activity done by PROVOGUE India with an new customer. Its a Scam definitely and now please return my Money back. Order No. #[protected] registered E mail ID rgrajgangwar@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Provogue India — I haven't received my order yet [Resolved]

 vishalgokani@gmail.com on Jul 9, 2018
Hi,
My name is Vishal Gokani. I am an irctc user. I have purchased a combo offer, which was offered me in my mail by this link "http://irctc.provogue.com/". I have purchased combo 4 from that link and paid Rs.799 on 16th of June 2018 and my order id is "[protected]". My transaction id is "[protected]". I have received a mail from provogue that i will receive my products within 28 days. Today is 9th of July, almost 25 days. I haven't received any product. I was checking on provogue website for update status, but it still gives me message "in process". I have tried multiple times contacting...
Complaint comments  Read comments Complaint category Other

Provogue India — provogue irctc fraud

 mmanishaag on Jul 7, 2018
On 5th July I lodged complaint on THIS WEBSITE as others too regarding my order number #[protected] (placed on June 10, 2018 12:35:41 PM IST)

Order should be delivered on 8th July 2018

Provogue CUSTOMER CARE mailed me the tracking details of BLUEDART company but after 2 days till now there is no tracking details. Even tracking number is not found.

See the mail below..
[protected][protected][protected]--------
Dear Customer,

Greetings from Provogue.

Your product has been dispatched and will...
Complaint comments  Read comments Complaint category Online Shopping

Provogue — irctc provogue india fraud

 mmanishaag on Jul 4, 2018
I'm a customer of irctc. I received a mail with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/

I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.

I clicked and was directed to another page http://www.irctc.provogue.com/irctc-offers.

There were different offers and I selected my offer.

I was redirected to provide all my personal details and pay rs.799.00 through...
Complaint comments  Read comments Complaint category Online Shopping

Provogue India — irctc provogue offer combo4

 patrick soundrapandian on Jun 25, 2018
On 7/6/18 i had booked the above gift offer and had paid rs799 foe the same by indian bank net banking to b delivered to my daughter at rukmani ladies hostel perambalur, tamilnadu-621212 but till date no trace of the same and i have not received the order number also to track it. Please take immediate action and inform me of the whereabouts of the order...
Complaint comments  Read comments Complaint category Products & Services

Provogue India — irctc provogue offer

 aashimroy on May 23, 2018
I ordered a combo of products (2 watches and a bag) under irctc provogue offer vide order no. [protected] dated 08.05.2018.

I have got the items through dtdc courier.

The gents watch is not working at all. I tried to register a complaint through their phone number[protected], but it is suspended.

I tried to register complaint in their site, but their site says the order number is invalid.

I feel cheated....
Complaint comments  Read comments [1]Complaint category Other

Provogue India — not received my order

 Khadim on May 17, 2018
Hi provogue.
I got an offer through irctc and i bought rs 799 product. I did not recive my order today, the courier services person did not come in the given order place. He call me to come in the place which is about 4-5 km is from given order place. I was busy and i did not go, and he also said he will come there and he did not come. Now the order status is showing incorrerct address and it's not true. His phone is also in not reachable. Now either i need my order as soon as possible or i need refund my money.
Order no:[protected]...
Complaint comments  Read comments Complaint category Other

Provogue India — provogue fooling bank customers

 Sushilpnoida on May 16, 2018
Provogue has tied up with ICICI bank and is pushing old inventory of bags and watches to the ICICI customers at so-called discounted prices with only cost incurred being the shipping charges. The shipping charges are actually a means to dupe bank customers as it comes to a few hundred rupees and no one would buy this stock at half of that price. Provogue also has a return policy mentioned on its portal which says the customer can return its items within 14 days of receipt but the catch is you cannot contact them.

I ordered and paid for a weekender bag from Provogue on 7th May 2018...
Complaint comments  Read comments [1]Complaint category Online Shopping

Provogue India — to cancel my order and for refund

 Ashadevi jv on May 15, 2018
Hlo provogue
I have ordered for a product online for rs 799/- on 30 march 2018 and received a booking number as#[protected] which indicates that the order will be received within 28 working days from the date of booking. But till date i have not received the product.
Now i would like to cancel my booking due to delay and want my refund as soon as possible.

Regards
Asha...
Complaint comments  Read comments [1]Complaint category Products & Services

Provogue India — irctc/provogue offer [Resolved]

 balajed on May 1, 2018
I am a customer of irctc. Having purchased a holiday from irctc, i saw an ad site in the irctc web platform with the name irctc provogue offer. The site ip address was http://www.irctc.provogue.com/

I clicked and a page opened with the caption, "thank you for your booking with irctc. Now redeem your stylish provogue merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.

I clicked and was directed to another page http://www.irctc.provogue.com/irctc-offers.

There were different offers and i clicked on the 1 st one, viz. Combo-2 ; comprising...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Provogue India — a provogue bag which not received so I need my refund

 Subir Kumar Srivastava on Apr 11, 2018
Hi provge india,

I purchased a provge bag on 5 jan 2018 with a offer & paid amount is 649rs which still not received. So i need my refund amount with some recovery due to delay & suffer long. My product id is[protected].
My transaction ctx[protected] processed on 05/01/2018 for rs.649/- is a successful transaction & payment gateway is citrus.

Regards
Subir kumar srivastava
[protected]...
Complaint comments  Read comments Complaint category Products & Services

Provogue India — necklace

 ni3012 on Mar 23, 2018
Dear team,
I have ordered through offers seen me on net banking of hdfc bank, worth rs.299/- via order id - #flip[protected].

Unable to trace order as its showing invalid order id. Unable to speak to anyone on given customer care no[protected]. While ordering i recd msg from it will be delivered within 28days.

Kindly check and update on my given email id.....
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

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