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Provogue India Complaints & Reviews

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1.2
Updated: Apr 19, 2025
Complaints 885
Resolved
210
Unresolved
675
So far, so good. Provogue India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Provogue India will keep up the work and continue to help more customers with their concerns even better 🤝
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Provogue India reviews & complaints(885)

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S
Sagar V Sonkar
from Dahanu, Maharashtra
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Want to claim my warranty of bag

Address: 403,4th Floor,Prathamesh Aashish Beverley Park Kanakia Mira Road East
Website: [email protected]

I have ordered a mens bag from Flipkart on 23rd Oct and after using the same bag for 1 month I have found a issue in the buckle of the bag due to its poor quality. I want to claim the warranty for the same bag and I have called to flipkart for the same but they told me to complain on the official website of the brand of the bag. SO I AM COMPLAINING FOR THE SAME OVER HERE.
Please contact me on my below no.
[protected]...
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Shaklu
Mar 9, 2016
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Warranty claim. They have taken away the watch purchased and have done nothing since then. The emails are not answered nor they pick up any calls.

Address: Thane, Maharashtra, 421302

I had purchased a provogue watch order no.[protected].The watch failed to work within the warranty period.The provogue customer care asked me to return the product.Accordingly they took the watch and since then they have not responded.They have neither returned the repaired/new watch nor refunded the money, whatever is applicable.Pick up ID:BN94623111...
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J
Joseph Raj050
from Bengaluru, Karnataka
Dec 16, 2015
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Fake vendor!!

Address: 560038
Website: Provogue.com

Hi All, I ordered one watch in Provogue site through HDFC bank on 18th November, but still i am yet to receive the product but their site shows the status as completed. i ordered one more product on 7th December & selected cash on delivery, within a week courier boy reached my place to deliver the product. This is one of the fake company i have ever seen, Can anyone let me know how to file a police complaint against this company....
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S
Surendra Singh Duvesh
from DEEG, Rajasthan
Apr 19, 2025
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I have purchased a provogue bag pack on 5 july 2024 with 1 year domestic warranty but it is damage before end of warranty period. both strip of bag are damage and remove. So please look this matter effectively.
Apr 19, 2025
Complaint marked as Resolved 
This bag pack purchased from Flipkart. I want to replace this bag with a new bag.
Provogue India customer support has been notified about the posted complaint.
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    S
    Shivaji Ingole
    Apr 5, 2025
    Apr 5, 2025
    This thread was updated on Apr 5, 2025
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    Address: Zen Techno Engineering B U Bhandari Estate Sanswadi Pune 412208
    Website: Flipkart

    Maine 2 Bag Liya Tha Flipkart Se
    1 Kharab Ho Gaya
    1 Month Bhi Pura Nahi Hua
    Provogue India customer support has been notified about the posted complaint.
    Apr 05, 2025
    Updated by Shivaji Ingole     Muze Return Kar Do Ya Replacement Kardo
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      A
      Anil8271
      from Thane, Maharashtra
      Apr 1, 2025
      Apr 1, 2025
      This thread was updated on Apr 1, 2025
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      Address: opal square it park 6th floor wagle estate thane west

      Dear Provogue Team,

      I am writing to inform you that one of the Bag Chain on my trolley bag Not Properly chain working . The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
      For your reference, the details of the trolley bag are as follows:
      Model: Provogue lead check in suitcase -65CM
      Purchase Date:[protected]
      Place of Purchase: Flipkart
      Warranty Period: 5
      Provogue India customer support has been notified about the posted complaint.
      Apr 01, 2025
      Updated by Anil8271       ANIL KUMAR
      27 Mar 2025, 17:10 (5 days ago)
      to info

      Dear Provogue Team,

      I am writing to inform you that one of the wheels on my trolley bag has been damaged. The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
      For your reference, the details of the trolley bag are as follows:
      Model: Provogue lead check in suitcase -65CM
      Purchase Date:[protected]
      Place of Purchase: Flipkart
      Warranty Period: 5
      I have attached a Invoice of your reference. Please let me know the next steps to proceed with the replacement process.
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        R
        Rahul Rajesh Pariyal
        Oct 27, 2024
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        Address: NSB Road Bhamtipura Wardha

        My brother have purchased laptop backpack of provogue from flipkart on date 14/07/2024. Bag Damage in only 1 Month from different different side. Poor Quality by Provogue. I have attached photos of damage bag.
        Also attached Invoice Copy for your reference.
        So please solve my problem as soon as possible.
        Provogue India customer support has been notified about the posted complaint.
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          R
          Rahulrkicc
          Sep 25, 2024
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          Dear sir/madam,
          I hope you are doing well. I bought your Product(PROVOGUE JERSEY 45 L Laptop Backpack from flipkart on[protected]. But only after 2 months o[censored]sing this product has damaged. The stitching of the bag was came out and also the strap that hold the laptop section is damaged due to the quality issues of the product.
          I am attaching the invoice for the product and a picture I took in my mobile phone to show the quality issues of the product.
          Please let me know the necessary steps to resolve this issue.I hope there will be positive response from your end.
          Sincerely,
          Rahul K Radhakrishnan
          Provogue India customer support has been notified about the posted complaint.
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            N
            Nirmal61
            Sep 12, 2024
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            I purchased 'PROVOGUE unisex Spacy with rain cover and reflective strip 35 L Laptop Backpack' from flipkart. The right side Shoulder strap is Torn out within a month
            Provogue India customer support has been notified about the posted complaint.
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              U
              Udit@8888
              from Delhi, Delhi
              Aug 24, 2024
              Aug 24, 2024
              This thread was updated on Aug 24, 2024
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              Address: B 3 / 390, New Delhi, Delhi

              Mera bag ka chain kharab ho gya hai plz exchange my bag
              Provogue India customer support has been notified about the posted complaint.
              Aug 24, 2024
              Updated by Udit@8888               Sir plz exchange my bag
              Aug 24, 2024
              Updated by Udit@8888               Sir plz exchange my bag
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                S
                sashant87
                from Mumbai, Maharashtra
                Apr 2, 2024
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                My PROVOGUE JERSEY 45 L Laptop Backpack broken in both shoulder please resoled my issue
                Provogue India customer support has been notified about the posted complaint.
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                  S
                  Suraj800
                  from Chandrapur, Maharashtra
                  Jan 21, 2024
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                  Address: At. Saiwan Post. Ghodopeth Ta. Bhadrawati Dist. Chandrapur

                  Watch not work in last 2days
                  Provogue India customer support has been notified about the posted complaint.
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                    A
                    arup10
                    from Bengaluru, Karnataka
                    Dec 14, 2023
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                    Address: E-1,BARASAT ROAD, H B TOWN,SODEPUR,KOLKATA-700110

                    My watch in warrenty period it's purchase from flipcart online but watch timing not show properly from beginig. I need support from for my watch service. I was buy last 22 oct 2023 from flipcart
                    Provogue India customer support has been notified about the posted complaint.
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                      V
                      vineeshetl
                      from Mangalore, Karnataka
                      Dec 13, 2023
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                      I had purchased a provogue backpack 41.5L from Flipkart on 06/08/2023.Now it is only 4 months and its zip is damaged and inside cloth is torn due to poor quality.Not able to connect to customer care since number is invalid and email no response.It has a 1 year warranty and needs replacement.use
                      Provogue India customer support has been notified about the posted complaint.
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                        द
                        दीपांजली
                        from Jalgaon, Maharashtra
                        Dec 13, 2023
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                        I had ordered Provogue unisex 35L bag in last month. It got delivered on 26/10/2023. It has domestic warranty of 1 year, It's stitches opened within one month, I need to replace this bag.
                        Provogue India customer support has been notified about the posted complaint.
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                          G
                          GaurAshutosh
                          Dec 5, 2023
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                          Address: VILL. DHASHRAPUR, POST LAKSHER, DIST. LAKHIMPUR KHERI

                          The strip is damaged from stitched area no any weight in the bag only one filled water and 1 diary in the bag...
                          Provogue India customer support has been notified about the posted complaint.
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                            N
                            neerajmishra_in
                            from Noida, Uttar Pradesh
                            Dec 1, 2023
                            Dec 13, 2023
                            This thread was updated on Dec 13, 2023
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                            Address: Noida Sector 77

                            Laptop bag torn from both sided also zip broken..I have purchased it from Flipkart on date of receiving 15 October 2023 which is having 1 year domestic warranty and there is no website or support available to claim the warranty as this product is having multiple issues and flipkart denied for the refund/replacement.I would appreciate if it can be considered though this platform to get the resolution..
                            Provogue India customer support has been notified about the posted complaint.
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                            Kindly help me to provide customer care or warranty support of provogue India as it will be very difficult to get the long wait for this support as there is no direct connect for the warranty support.
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                              P
                              Priyanshu_2204
                              Nov 24, 2023
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                              I purchased a bag of provogue in march 2023 and start using it in August 2023 for college use where i carry only 1 notebook in it. But now in November 2023 within 1 year it's stitches came out and bag start tearing.
                              Provogue India customer support has been notified about the posted complaint.
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                                M
                                Mayshi@12345
                                Nov 23, 2023
                                Dec 1, 2023
                                This thread was updated on Dec 1, 2023
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                                Address: B-913 ,GD Calony, Mayur vihar phase III,Delhi 110096

                                Dear provogue team, i am a customer of your products.Last time I purchased two backpack of yours from Flipkart in which one backpack teared under three months from everywhere and not upto the mark as per your company reputation. IThe warranty period of these are one year. I'm exhausted from Flipkart or seller to claim my warranty. Lastly I have belief in your company So, pl suggest me or help me to claim my warranty (replacement). I am very thankful of your company
                                Provogue India customer support has been notified about the posted complaint.
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                                How much waiting time would be pay for change this bag by company.pl resolve this immediately sir because of condition of bag deteriorate day by day
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                                  A
                                  aamiransari26
                                  from Mohali, Punjab
                                  Nov 8, 2023
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                                  Address: India

                                  Time adjusting pin is not working.
                                  Showing wrong time
                                  Worst quality of straps
                                  Bad choice.
                                  Provogue India customer support has been notified about the posted complaint.
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