Provogue India Complaints & Reviews

Icici should stop doing this fake/cheating with free promocode. I have ordered sunglasses and got the worst quality even rs.100 sunglasses are better then this from road side. Is that provogue brand making such a bull and taking shipping charge of rs.399.

I want icici should return my rs. 399., bakwaas material of provogue brand with price tag of rs. 1999..

Order #[protected]Placed on april 8, 2016 10:40:42 am ist)

I received items against my order#[protected]. I wanted to return the order as size was not correct but no one is answering the phone calls. I tried 6-7 different phone numbers searching internet and also through provogue website. Even submitting complain through their website and through email is not working.
Are they cheating by providing the false numbers?

Hi,

I made an online transaction through HDFC bank website on Saturday 9th April 2016 to purchase Provogue watch however there was shipping charge of 299/ debited from my hdfc account customer id: 20983333 but the transaction failed.
I didnt get any transaction id however phone number used for transaction was [protected].
Please check and confirm when will the shipping charge of 299/ be reversed in my account.
I can be contacted at [protected]@gmail .com and phone number is [protected].
Please assist

Hi I have ordered 3 watches with order id:[protected];[protected];[protected]
When I track the delivery status it shows the status as "completed".But the items are not delivered to me and I didn't even get a call or message regarding the order.I want to know the issue with the delivery and want the items to be delivered it to me ASAP.Please do the needful.
I have all the order confirmation mails from "[protected]@provogue.com" dated[protected].And I also have mails from "[protected]@citruspay.com" regarding the payment confirmation for all 3 orders mentioned above dated[protected].
I want to have an update on this and get my products delivered.
Please provide an update on my mobile number [protected]

I have provogue watch order no [protected].this watch stops functioning frequently after 5to 6 days.pl resolve my pb.

Hi I had given a sample of cufflinks and toe pin to your company for production for airforce. The job could not be done, but the worst part happened when it took 2 mnths plus to get the sample back that too after lot of requests and fighting. Now when the sample is received its broken and one part is missing and more so the person handling is shying away from responsibility. I m an officer of indian airforce. And m looking for a reply and solution. No [protected]. The person who dealt with the sample is Mrs Aparna her mobile no is. [protected]. Request action and update

I had ordered Prorogue watch by HDFC bank offers, i received the product on[protected], but it was defected/ damaged, i had lodged the complain for the same and got revert mail from CC manager Shilpa by [protected]@provogue.com. in that she has mentioned that they will send a courier boy to pic my damaged product in 4-5 days and will replace the product in further next 3-4 days ( full working will take time 8-10 days. but no any delivery boy came to pick my product so finally i sent damaged product to its address (Provogue (India) Ltd, Parashnath Complex, D-10, Gala no 5-10, Anjur Phata Road, Valpada, Bhiwandi, 421302, Thane, Maharashtra. on 04/04/2016. by Professional Courier, Doc ate No. IDR5220747.) for replacement.after that i had mailed on [protected]@provogue.com and tried to call many times but no any repose received.

I am very much disappoint this kind of services, there are many no available on.your site for customer care but no one pick the call on those no. also there is one CC no. that[protected], this no.'s line is showing status busy line.always

Its my request to replace my damaged product as soon as possible.

Today i shocked to see the watch worth Rs. 2499 from Provogue with additional courier charges Rs. 299.

I get complimentary product via HDFC bank offer. Merely fraudulent tactics. Quality of product is equivalent to road side selling watches not more than Rs. 200. So pathetic bands of watch. broken in first instance. need new original product not fake like this.

The watch i ordered on " HDFC2015" and the amount of shipping Rs.299/- is deducted from my HDFC Account on 30th March 2016, and today i have received the message with AWB Number and Order no it says incorrect number. I need clarification, and if i don't get the proper brand Provogue watch today or if it's cheating as per other many complaints i read, i need my money back. Many are suffering for this, Idont know why HDFC has to send such mails of offers.

I had ordered shoes of provogue company mpany. But i can't wear those shoes because of their short size. I request to exchange my shoes with the shoes of bigger size. My name is anant shinde. I am from ahmednagar of maharashtra. My order no is 13236311. So please provide me shoes of no.9. My address is 635/9, vikhe patil foundation, opp. Government milk dairy, shendi bypass, ahmednagar.

Sir, i lankesh wankhede receive a provogue watch (invoice no. 6C[protected]) on dated 12/03/2016. the product which i got is not of original provogue brand . model no.and coding of item is not emboss on back side of watch. you send me the local 100 Rs. watch as of provogue item .
So do some thing about it.

Have ordered a watch by seeing the offer "buy any product using promo code "HDFC2015" the payment of Rs 299 was successful on Monday, but till now i did not receive any order confirmation mail/call, Is this is your way to sell the product, then I am sure firstly you need to learn how to sell the product and what are the protocols, what is the right way to sell any poduct.

But the way you are doing is a wrong way, many people are suffering, i have seen many complaints against your company..

I want my money back asap, till today..

Fraud company, tie up with many banks including HDFC also, after payment gets successful they did not even gave the order confirmation, this is kind of open fraud, earn money through a wrong process, All we need our money back .

I did not receive the order number against the product i had ordered on monday, .. I used the promo code "hdfc 2015", the money got deducted but did not receive any kind of mail, or call not even order number... I want my money back today itself, otherwise i'll complaint against this company, , this is a kind of fraud case., do refund my money asap.

Following is the details :

Name: ANKIT ARORA
E-mail: [protected]@gmail.com
Comment: Order No.[protected]
I want to know the ORDER STATUS, why it is still pending even after 3 days of payment.

Twice i have registered the complaint but still I have not received any reply.
Kindly help in this issue.

I had purchased a provogue watch order no.[protected].The watch failed to work within the warranty period.The provogue customer care asked me to return the product.Accordingly they took the watch and since then they have not responded.They have neither returned the repaired/new watch nor refunded the money, whatever is applicable.Pick up ID:BN94623111...

I still did not recieved my hdfc provogue which is register in the month of november 2015 but delivery alredy done to wrong address as per details shown in internet .
My order no. is[protected] and AWB no. is B[protected].
Plz trace and help me out in order to deliver the product in estimated time
Thnks

I had raised a complaint # 1197894 on December 2nd stating Provogue India has not refunded the amount of Order #[protected]. But it is still not refunded and there is no response. Kindly can you check this and reply as soon as possible.

I ordered a provouge watch through hdfc bank offer and paid Rs.299 for shippment.
My order no:[protected]
Product name: Smart Gents VJP Dial Watch.
Order date : Jan 15, 2016.
When i tracked my order it shows delivery date 27/01/2016.
and status as completed.

I have ordered Provogue Smart Gents Round Roman Dial Watch. The watch was ordered from HDFC bank offers zone. Even the watch price was named as free but they collected shipping charges as Rs299. I have received very poor quality watch with loose dial and very cheap quality strap. The dial needles are in very loose contact and revolving by itself. These people are cheating in the name of shipping charges by collecting Rs299. Even the watch not worth for Rs50 and they are naming this as Rs2499 as price. Please be aware of this fraudulent products. my invoice num is 6C[protected]. My mobile number is [protected]