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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
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209
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Provogue India Phone Numbers

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+91 22 4045 4100
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Provogue India Head Office Address

105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India
400053

Provogue India reviews & complaints page 14

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S
svsuryawanshi
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Watch function stops automatically.

Address:410507

I have provogue watch order no [protected].this watch stops functioning frequently after 5to 6 days.pl resolve my pb....
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F
Forces
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Poor handling and response

Address:154001
Website:Provogue.care

Hi I had given a sample of cufflinks and toe pin to your company for production for airforce. The job could not be done, but the worst part happened when it took 2 mnths plus to get the sample back that too after lot of requests and fighting. Now when the sample is received its broken and one part is missing and more so the person handling is shying away from responsibility. I m an officer of indian airforce. And m looking for a reply and...
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R
Reena Vishwakarma
from Indore, Madhya Pradesh
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Defective offer watch

Address:Indore, Madhya Pradesh, 452001
Website:www.provogue.com

I had ordered Prorogue watch by HDFC bank offers, i received the product on[protected], but it was defected/ damaged, i had lodged the complain for the same and got revert mail from CC manager Shilpa by [protected]@provogue.com. in that she has mentioned that they will send a courier boy to pic my damaged product in 4-5 days and will replace the product in further next 3-4 days ( full working will take time 8-10 days. but no any delivery boy came...
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D
Deepak Pal Singh
from Bengaluru, Karnataka
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Third class product with mrp 2499

Address:Thane, Maharashtra, 421302
Website:www.provogue.com

Today i shocked to see the watch worth Rs. 2499 from Provogue with additional courier charges Rs. 299.

I get complimentary product via HDFC bank offer. Merely fraudulent tactics. Quality of product is equivalent to road side selling watches not more than Rs. 200. So pathetic bands of watch. broken in first instance. need new original product not fake like this....
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S
Sahira Hamza
from Bengaluru, Karnataka
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Smart gents vjp dial watch 104155-ea-028-f

Address:560038

The watch i ordered on " HDFC2015" and the amount of shipping Rs.299/- is deducted from my HDFC Account on 30th March 2016, and today i have received the message with AWB Number and Order no it says incorrect number. I need clarification, and if i don't get the proper brand Provogue watch today or if it's cheating as per other many complaints i read, i need my money back. Many are suffering for this, Idont know why HDFC has to send such mails...
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H
Hrishikesh Shinde
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About size of the shoes

Address:New Delhi, Delhi, 414003

I had ordered shoes of provogue company mpany. But i can't wear those shoes because of their short size. I request to exchange my shoes with the shoes of bigger size. My name is anant shinde. I am from ahmednagar of maharashtra. My order no is 13236311. So please provide me shoes of no.9. My address is 635/9, vikhe patil foundation, opp. Government milk dairy, shendi bypass, ahmednagar....
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L
lankesh wankhede
from Mumbai, Maharashtra
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Provogue watch (men's watch)

Address:Nagpur, Maharashtra, 440014

Sir, i lankesh wankhede receive a provogue watch (invoice no. 6C[protected]) on dated 12/03/2016. the product which i got is not of original provogue brand . model no.and coding of item is not emboss on back side of watch. you send me the local 100 Rs. watch as of provogue item .
So do some thing about it....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Have ordered a watch by seeing the offer "buy any product using promo code "HDFC2015" the payment of Rs 299 was successful on Monday, but till now i did not receive any order confirmation mail/call, Is this is your way to sell the product, then I am sure firstly you need to learn how to sell the product and what are the protocols, what is the right way to sell any poduct.

But the way you are doing is a wrong way, many people...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Fraud company, tie up with many banks including HDFC also, after payment gets successful they did not even gave the order confirmation, this is kind of open fraud, earn money through a wrong process, All we need our money back ....
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S
shwz
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive any order number against the product

Address:201301

I did not receive the order number against the product i had ordered on monday, .. I used the promo code "hdfc 2015", the money got deducted but did not receive any kind of mail, or call not even order number... I want my money back today itself, otherwise i'll complaint against this company, , this is a kind of fraud case., do refund my money asap....
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A
Ankit1412
from Bengaluru, Karnataka
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Order status pending, no confirmation and reply

Address:Mumbai City, Maharashtra, 560102
Website:www.provogue.com

Following is the details :

Name: ANKIT ARORA
E-mail: [protected]@gmail.com
Comment: Order No.[protected]
I want to know the ORDER STATUS, why it is still pending even after 3 days of payment.

Twice i have registered the complaint but still I have not received any reply.
Kindly help in this issue....
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Address:Thane, Maharashtra, 421302

I had purchased a provogue watch order no.[protected].The watch failed to work within the warranty period.The provogue customer care asked me to return the product.Accordingly they took the watch and since then they have not responded.They have neither returned the repaired/new watch nor refunded the money, whatever is applicable.Pick up ID:BN94623111...
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K
Kaushal Kasaudhan
from Ranchi, Jharkhand
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Watch not received yet

Address:Sri Ganganagar, Rajasthan, 335804
Website:Provogue hdfc

I still did not recieved my hdfc provogue which is register in the month of november 2015 but delivery alredy done to wrong address as per details shown in internet .
My order no. is[protected] and AWB no. is B[protected].
Plz trace and help me out in order to deliver the product in estimated time
Thnks...
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S
Sujana G
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Regarding complaint ID 1197894

Address:560066
Website:www.provogue.com

I had raised a complaint # 1197894 on December 2nd stating Provogue India has not refunded the amount of Order #[protected]. But it is still not refunded and there is no response. Kindly can you check this and reply as soon as possible....
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D
Dheena11
from Bengaluru, Karnataka
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Watches

Address:Mumbai City, Maharashtra, 600097
Website:www.provogue.com

I ordered a provouge watch through hdfc bank offer and paid Rs.299 for shippment.
My order no:[protected]
Product name: Smart Gents VJP Dial Watch.
Order date : Jan 15, 2016.
When i tracked my order it shows delivery date 27/01/2016.
and status as completed....
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Address:600042
Website:www.provogue.com/hdfcbank

I have ordered Provogue Smart Gents Round Roman Dial Watch. The watch was ordered from HDFC bank offers zone. Even the watch price was named as free but they collected shipping charges as Rs299. I have received very poor quality watch with loose dial and very cheap quality strap. The dial needles are in very loose contact and revolving by itself. These people are cheating in the name of shipping charges by collecting Rs299. Even the watch...
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S
Samtee
from Mumbai, Maharashtra
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Service center not responding

Address:Mumbai City, Maharashtra, 400610

I purchased Provogue watch under scheme from ICICI. The date feature in this watch is not working and needs warranty repair. However, the service center is not responding to repeated mails and phone calls.

Provogue service is very bad and such incidences are impacting image of ICICI bank....
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S
Sankar Ganapathy
from Chennai, Tamil Nadu
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Defected watch with broken dial glass

Dear Sir, I have received a defected watch with broken dial glass in response to my order on 28/01/2016 online. My order no. is[protected]. My Invoice No. is 6C[protected] with Invoice date 28/01/2016. Kindly arrange replacement of the watch as soon as possible.
With Regards,

Sankara pandian
ilink multitech solutions private limited
2nd, 3rd & 4th floors, 11-13 type 2, Dr.VSI Estate, Rajive Ganthi salai,...
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H
Hiral Shejwalkar
from Mumbai, Maharashtra
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Wrist watch delivery

Address:400097
Website:www.provogue.com

On 31st decemeber 2015, i ordered a wrist watch from provogue. online payment was done for it. i tracked my order and it was to be delivered on 6th january 2016. i havent recieved my order yet. they are not replying to any e-mails or phone calls....
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G
gaura95
from Bengaluru, Karnataka
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Worst watch by provogue & bad offer by ICICI bank

Address:New Delhi, Delhi, 110092
Website:www.provogue.com/icicinetbanking

I had ordered Provogue GENTS WATCH -104014-BK-022-F on 21st January, 2016 Order No. ORDER #[protected] which was delivered yesterday only i.e. 27th Jan 2016, is of poor quality and bad condition too. The belt and back case is in bad position. I had ever seen and expect such worst quality from the PROVOGUE BRAND. Also, I had tried calling on all the telephone no. been provided[protected],[protected],[protected] etc. by Provogue, which...
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