I'm a customer of irctc
. I received a mail with the name irctc provogue
offer. The site ip address was http://www.irctc
I clicked and a page opened with the caption, "thank you for your booking with irctc
. Now redeem your stylish provogue
merchandise worth up-to rs. 7499/- free*. Click 'continue' to proceed.
I clicked and was directed to another page http://www.irctc
There were different offers and I selected my offer.
I was redirected to provide all my personal details and pay rs.799.00 through bank debit/credit card or net banking.
I paid using my sbi debit card
. This is the confirmation from sbi online, which reads"thank you for using your sbi debit card
xxxxxxxxx for a purchase worth rs799
Money was deducted from my account.
I was advised prior to closing of the page that i will be getting an email confirmation of the order from provogue
. I received order confirmation mail from provogue
Thanks for visiting provogue
.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints and to check your order status Click Here or call us on[protected] between 10.00 AM to 6 PM (Monday to Friday). Except Public Holiday
Your Order #[protected] (placed on June 10, 2018 12:35:41 PM IST)
So here’s a quick reminder of what you ordered.
Item Combo 4
MRP Rs.7, 499.00
Credit Cards/Visa/Master Card/Netbanking
I paid the amount via my debit card.
28 days will be on 8th July and I'm not getting any order status and response from customer service even after sending multiple emails.
After waiting for 20days, i checked my order status. Below details was showing on the page.
ORDER NO [protected]
AWB NUMBER [protected]
LINK CLICK HERE TO TRACK ORDER
Your Order no. [protected] will be delivered within 28 working days from order placed date (Order Placed on 10th June, 2018 ).
When I clicked the link to track the order.
There was nothing. Just showing -
NO TRACKING DETAILS. WE'RE PREPARING YOUR ORDER. COURIER INFORMATION WILL BE UPDATED SOON.
Till today 4th July 2018. It is showing this message.
I am feeling fleeced!. Please verify the authenticity of this offer and revert, so that we could alert other gullible users
Provogue India customer support has been notified about the posted complaint.
[protected], . Confirmation not received and unable to login to my account